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# Other Casinos #: Rapid Transfer= Skrill? 3000€ withdrawal was denied

Topic created on 17th Jan. 2020 | Page: 1 of 2 | Answers: 11 | Views: 3,979
morbid

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 02:36 pm CET#1
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Hello,

i deposited 100€ at Jackpott Village with Rapid Transfer and received 100€ bonus. The money is taken directly from my bank account, as with Trustly, after I logged in with my bank details. A scrilla account is not necessary for this, and I don't have a scrilla account either.

After I completed the wager, I wanted to cash out a little over 3000€. I then got an e-mail that I had deposited with Skrill, and therefore should not have used any bonus. In the bonus conditions it says that you are not allowed to use Skrill. But there is nothing about Rapid Transfer

Is the casino now in the right, because Rapid Transfer is "powerd by Skrill"? In my opinion, Rapid Transfer should also be on the list in the bonus conditions

Do I have a chance with a complaint to the MGA? What is your opinion?

LG

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MarcT22186
Expert

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 02:55 pm CET#2
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morbid wrote on 01/17/2020 at 2:36 pm: Hello,

i deposited 100€ at Jackpott Village with Rapid Transfer and received 100€ bonus. The money is taken directly from my bank account, as with Trustly, after I logged in with my bank details. A scrilla account is not necessary for this, and I don't have a scrilla account either.

After I completed the wager, I wanted to cash out a little over 3000€. I then got an e-mail that I had deposited with Skrill, and therefore should not have used any bonus. In the bonus conditions it says that you are not allowed to use Skrill. But there is nothing about Rapid Transfer

Is the casino now in the right, because Rapid Transfer is "powerd by Skrill"? In my opinion, Rapid Transfer must also be on the list in the bonus conditions

Do I have a chance with a complaint to the MGA? What is your opinion?

LG

Is rapid transfer marked as powered by Skrill on the site?

This post has been translated automatically

Dbac79
Elite

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 03:00 pm CET#3
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so first of all it's already brazen not to explicitly mention anything related to Skrill, i would have thought that only payments from my skrill account would not be allowed, secondly they should have noticed during the payment process that the bonus is not justified, you could just as well have lost the money because of the wagern

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MarcT22186
Expert

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 03:03 pm CET#4
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Dbac79 wrote on 17.01.2020 at 15:00: so first it is anyway already times brazen everything related to Skrill not to mention explicitly, I would also have thought that only payments from my skrill account would not be allowed, secondly, it should have noticed during the payment process that the bonus is not justified, you could just as well because of the Wagern lose the money

The problem is rapid transfer runs in the background via a pseudo wallet, but yes normally something like this should be mentioned

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morbid

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 03:05 pm CET#5
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So Powerd by Skrill is only visible when you have to log in with your bank details. Directly on their website is nothing about it. So yes, vllt I should have been skeptical when logging in. However, I never had problems with it on other sites

I also think that I should never have received a bonus if this is not allowed.

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Dbac79
Elite

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 03:50 pm CET#6
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morbid wrote on 17.01.2020 at 15:05: So Powerd by Skrill is only visible when you have to log in with your bank details. There is nothing about it directly on their website. So yes, maybe I should have been skeptical when logging in. However, I never had problems with it on other sites

I also think that I should never have received a bonus if this is not allowed.

it should also not be possible in a casino to create more than one account, but is possible for some and Deposit also goes but when withdrawing they then notice

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Milan030
Amateur

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 04:35 pm CET#7
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You were told yesterday on twitch what you can do?
Make a screenshot of the Deposit from your bank account.every transfer has a purpose.by this number you can also prove that it is the deposit which went to the casino and that just was not deposited with Skrill but debited directly from your bank account.tell the casino that you are not in possession of a Skrill account and Rapid is only a Provider OF skrill but you can use WITHOUT Skrill account.

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morbid

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 05:00 pm CET#8
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What I can dohen is now clear to me. I just wanted to hear a few more opinions, respectively looked if there are comparable cases, can not actually be that I'm the first with this problem^^

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MarcT22186
Expert

Rapid Transfer= Skrill? 3000€ withdrawal was denied

17th Jan. 2020, at 05:05 pm CET#9
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morbid wrote on 17.01.2020 at 17:00: What I can tuhen is now clear to me. I just wanted to hear some more opinions, respectively looked if there are comparable cases, can't really be that I'm the first one with this problem^^

Well, here probably not very many will play at the casino...

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morbid

Rapid Transfer= Skrill? 3000€ withdrawal was denied

28th Jan. 2020, at 04:22 pm CET#10
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Small update: I received my money today as a gesture of goodwill. ASkGamblers had already rejected my complaint before. The MGA seems to simply pass on problems to dispute resolution companies, such as "ThePogg", which had also rejected my complaint.

But in the end everything turned out fine

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