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# Other Casinos #: Queenplay does not pay me my 1600 euros

Topic created on 22nd Dec. 2020 | Page: 1 of 1 | Answers: 4 | Views: 1,282
Vito66
Yes I say times quite briefly and painlessly I had won yesterday evening 1600 € wanted to let the pay out came today a mail that they have canceled my payment because the money is a housing allowance which is not where you money and they have claimed I have never paid in there although I pay in since last year regularly and have thus my credit my money simply deleted and me from my account weggenomme

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Anonym
Vito66 wrote on 22.12.2020 at 00:27 clock: Yes I say times very short and painless I had won yesterday evening 1600 € wanted to let the pay out came today a mail that they have canceled my payment because the money is a housing money what is not where you money and they have claimed I've never paid in there although I Deposit since last year regularly and have thus my credit my money simply deleted and me weggenomme from my account

Can not do anything. Because it is a housing allowance. They have to live somewhere
Maybe you win again. Good luck

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Anonym
Jokerboy wrote on 22/12/2020 at 00:37 PM
Can't do anything about it. Because it's a housing allowance. They have to live somewhere too
Maybe you'll win again. Good luck.

I think sarcasm is totally out of place at this point.
This is no way to treat people who have made their first post.

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upola
Legend
But you should write the text so that you understand it
I understand only station.

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Kleinkariert
Expert
The site "thePogg" has been registered as an arbitration board for Aspire Global Casinos. There you can file a complaint or open a case for your problem. If the casino has deleted the money for no reason, you can still get it reversed.

You have played at one of the worst casinos, the casinos of the group are known for the fact that when paid out it takes forever and at higher payouts sometimes without reason is not paid out and you always have to defend yourself. It would be helpful to be able to prove everything that the casino tells you with photos. This will make it easier to get the money back.

Since thePogg is a site where you would have to write in English and I notice from your initial post that German is not easy for you, I recommend that you contact a Gamblejoe team member such as Caro: https://www.gamblejoe.com/communicator/caro/ via Communicator. Maybe you can formulate something together and send it in. If you haven't done anything wrong, maybe something can be done.

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