# Other Casinos #: Problems with Casumo
Best Online Casinos
Hot Topics3rd Nov. 2024 at 01:41 pm CET
-
KeJG24, on 1st Nov. 2024 at 12:48 pm CET
-
TennisFreak, on 14th Sep. 2024 at 07:52 pm CEST
-
TranceBabe, today at 01:38 pm CET
-
BetProfi, today at 01:33 pm CET
-
Rainmann, today at 01:11 pm CET
-
garfield68, today at 11:29 am CET
-
Druff, today at 07:31 am CET
-
DeinVater, today at 05:23 am CET
-
Druff, today at 02:48 am CET
-
Toastbrot, yesterday at 11:36 pm CET
-
DieWunderharke5000, yesterday at 10:53 pm CET
-
Langhans_innen, yesterday at 03:51 pm CET
-
JJepsa96, yesterday at 12:38 pm CET
-
Hanshanshans, yesterday at 12:26 pm CET
-
Max_Bet, yesterday at 06:21 am CET
-
Tobsen, yesterday at 02:41 am CET
-
garfield68, on 1st Nov. 2024 at 07:45 pm CET
-
R3hab, on 1st Nov. 2024 at 06:49 pm CET
-
jujupowers, on 1st Nov. 2024 at 04:58 pm CET
-
Kapykapy, on 1st Nov. 2024 at 03:20 pm CET
-
KohAnly, on 1st Nov. 2024 at 02:58 pm CET
-
tycoonpartners, on 1st Nov. 2024 at 02:50 pm CET
-
Julian, on 1st Nov. 2024 at 02:38 pm CET
-
threeeyedcraven, on 1st Nov. 2024 at 11:15 am CET
-
Chewi, on 1st Nov. 2024 at 08:54 am CET
-
Hanshanshans, on 1st Nov. 2024 at 07:56 am CET
‘YesOrNo": New betting concept in ...
Spielbank Berlin at Potsdamer Platz celebrates its 26th ...
GambleJoe Team
Julian onlineCommunity-Manager / Complaint Specialist
CounterSoftware developer
MatthiasProject manager
DanielFounder
Community Forum-Moderators
Members who assist the GJ team in moderating the forum.
Andre
gamble1
Langhans_innen
Saphira
Problems with Casumo
Nobody has liked this post so far
I had an account with Casumo until around 2022. I played there a lot on a regular basis.
At some point, the account was deactivated or deleted because I no longer wanted to comply with the new Verification rules.
(Proof of salary etc.)
Now I wanted to request a data extract according to GDPR, but I only get the statement that they can't find any account with these player names or email addresses etc.
I still have all the emails from Casumo since 2019. I used to play there and had an account.
Since I have now tried several times to get the information, I will probably have it enforced in court. And I will also pass on a report to the relevant data protection authorities.
I think the behavior is outrageous.
So that's it. !
This post has been translated automatically
Problems with Casumo
Nobody has liked this post so far
Hi, I'm not really a professional, but isn't it possible that deleting an account also deletes all data, so that it can be true that they no longer have anything from you? NO KNOWLEDGE FROM ME just what I think.
This post has been translated automatically
Problems with Casumo
Nobody has liked this post so far
Deleting an account does not also delete the data, this usually has to be done manually by the provider. At the same time, there are also retention periods for certain data, which are not simply deleted by the Provider until they expire or become time-barred.
This post has been translated automatically
Problems with Casumo
Nobody has liked this post so far
Yes, within the EU and only if you comply with existing laws. So they won't care about the retention period at all. They will of course continue to process the data internally, but certainly not because of any laws. They don't abide by any laws anyway.
This post has been translated automatically
Problems with Casumo
Nobody has liked this post so far
The new Casumo is operated by Rabbit and no longer the Maltese company whose name I can't remember right now.
:)
This post has been translated automatically
Problems with Casumo
Nobody has liked this post so far
Casumo Services Limited - MGA/CRP/217/2012/05
Keep Limited - MGA/CRP/217/2012
This post has been translated automatically