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# Other Casinos #: Problem GSlot (N1 group)

Topic created on 25th Nov. 2020 | Page: 1 of 1 | Answers: 0 | Views: 1,300
Gratler
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Problem GSlot (N1 group)

25th Nov. 2020, at 04:57 pm CET#1
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Hello all,

i have won a (for me) larger amount at Gslot Casino, a casino of the N1 Group. I deposited there 20€ and wanted to withdraw 1166€
I wanted to verify my account, however, there was already the first problem
Allegedly, the city (not the street) is in the address field, so my acc was not verified
This seemed very strange to me, because I am 100% sure that I entered the address correctly ...
I told my request to the support and they told me that they will pass it on to the responsible department. That's what he did, I later got an email that the problem was solved and my data is now correct

I then checked and that was not the case, the data is still wrong and consequently my account is not verified and I can not pay out...

I have deposited with my own account (Paysafe account) and have no double accounts or anything else ...
What can be done in such a situation? Does the GJ team have any contact with this casino group?



Thanks for the support!

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