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# Other Casinos #: Pocket Play Payouts

Topic created on 01st Jun. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,456
R****3
Hello everyone, first sorry that I open a topic but had written in several threads and received so far nowhere answers.

I am also waiting since 27.05.21 for my withdrawal from Pocket Play Casino. It says all the time that my Deposit still needs to be confirmed by the payment Provider Klarna. Only then will my withdrawal be processed. I have already made a withdrawal and I am also verified. With the last payout of 1250€ it was already with delay. This time was a weekend in between, so I waited, but after the phone call with Klarna I was told that there is no confirmation from their side. It was a real time transfer and the money was immediately withdrawn and credited to my gaming account. I played with no bonus and paid out a total of 6000€, once 5000€ and 1000€ separately because 5000€ is the maximum on the day. Have any of you had this at the casino or any other ? What has happened before is that a deposit was not credited immediately and I had to wait for my deposit, but my deposit is immediately received on the game account and now it is said that the money was not confirmed and the quasi went into advance. I have never heard anything like this before !

Please help 🙏

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CasinoReuber
Amateur
What has happened before is that a Deposit was not credited immediately and I had to wait for my deposit, but my deposit was received immediately on the game account and now it is said that the money was not confirmed and the quasi went into advance. I have never heard anything like this before !

Yes, this is actually the case, this is how Klarna/Trustly works . The Provider only receives the confirmation/assurance from Klarna that the transfer was carried out by you. The money is transferred like a normal bank transfer from you to the merchant, so the casino is only on the safe side when the money is booked with them. I would wait until tomorrow

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R****3
Thank you 👍🏼 Should arrive in 5 days with them. I was convinced that it is a real-time transfer, but it is ne foreign transfer. Klarna confirms it and the casino goes practically in advance. The casino spoke of a confirmation, which is ultimately not correct. The confirmation they get from Klarna, so I get the money and can play without delays. Then now waiting for the receipt of money from me..so the casino could have explained to me even just.

Thanks 🙏 I'll get back to you as soon as I have new info

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R****3
Hello all,
there were probably internal problems with the payment Provider from the casino. My payment was paid out on 26.5. by me and confirmed after 24 hours. However, until 03.06.released (as long as the cancel was possible) and transferred. Money has not yet been received on the account. I was told that I can expect until the 9th. Find it really unseriös, Vorallem one can cancel over ne week his money. 24 hours pending phase is still okay...everything else is over.

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Paddington
Expert
Pocket Play had problems with Klarna / Sofort Überweisung! But they should have fixed this!

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R****3
Yes, received both payouts today👍🏼

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