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# Other Casinos #: Playzilla verification problems account closure

Topic created on 22nd Oct. 2021 | Page: 1 of 2 | Answers: 14 | Views: 5,028
Serkkk
Have problems with Verification with playzilla
They do not recognize the documents from the bank
Now they closed my account and they don't want to pay the win of 10.000€.
Please help

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upola
Legend
The casino is not listed here, so no one here will be able to help you.

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BlackPanther
Amateur
What kind of casino is this, either my browser is broken, or not, because I don't see any text, neither at About Us, Agb's, Privacy and Complaints, funny casino.

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upola
Legend
With Chrome you can see everything.

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Katharina2
Top Member
There won't be any money coming in either. They are illegal and as a highlight
also Curacao. They are not adapted to Chrome and Opera, to see
with me only about Edge. If they do not recognize the documents of the bank, they should
they should 'unwind' the transaction and at least pay you back your stake.
Can happen that some operators do not come clear with account documents.
But then please return my money. Everything else is dishonest.

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Hidaruma
Top Member
Quite an exotic idea:

Let's ask what's wrong with the documents? Not infrequently, the problem lies with the player himself.

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S****u
Katharina2 wrote on 22/10/2021 at 18:52: There will be no money coming either. They are illegal and as a highlight
curacao as well. They are not adapted to Chrome and Opera, to see
for me only through Edge. If they do not recognize the documents of the bank, they should
they should 'unwind' the transaction and at least pay you back your stake.
Can happen that some operators do not come clear with account documents.
But then please return my money. Everything else is dishonest.

Why should they be illegal? They run via .com/de/. According to your theory, every bank advisor should have this casino on their list of legal casinos 😄😄

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upola
Legend
Catherine2 wrote on 22/10/2021 at 18:52
They are not adapted to Chrome and Opera, to see
for me only through Edge.

Read the post above you, and don't make such claims.

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Cole666
Top Member
My Verification also took a long time. But in the end they paid out 916€ after my first Deposit without any problem

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WhatAboutTism
Rookie

upola wrote on 22/10/2021 at 16:02: The casino is not listed here, no one here will be able to help you.

Translation: the casino does not meet my expectations so you should not help the user either. What does a listing on this platform have to do with the question of an individual OC? Shortly thought exactly nothing at all I would mean.

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