I have recently registered at Playzilla.com. Now it has happened for the second time that deposits have not been posted to my player account. Deposits were made with Nodapay. The amounts were booked via Sofortüberweisung from my bank account. Of course, I have this in black and white on my bank statement in the transaction history of my player account is also in the deposits that these are not completed. Money was definitely debited from the account and is gone. Support only forwards the screenshots to the finance department and they say everything would be correct,which is definitely not the case. Money from the bank account gone and not posted to my player account, is there anything I can do?
Playzilla does not record deposits.
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I have recently registered at Playzilla.com. Now it has happened for the second time that deposits have not been posted to my player account. Deposits were made with Nodapay. The amounts were booked via Sofortüberweisung from my bank account. Of course, I have this in black and white on my bank statement in the transaction history of my player account is also in the deposits that these are not completed. Money was definitely debited from the account and is gone. Support only forwards the screenshots to the finance department and they say everything would be correct,which is definitely not the case. Money from the bank account gone and not posted to my player account, is there anything I can do?
Sincerely
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