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# Other Casinos #: Playfina withholds 160 Euro payout if verified

Topic created on 02nd Apr. 2024 | Page: 1 of 1 | Answers: 14 | Views: 1,708
xaan2012
Amateur
Hello,

I had another win yesterday.
Everything verified, payout initiated after 30 minutes of rejection. Uploaded new mifinity picture, rejected again (after about 1h)
Then in livechat and made new screen and then came 17 clock ne email everything verified.
The payout was triggered by me around 1/14 p.m. and has not yet arrived.

They advertise with fast payout under 24h and then keep 160 Euro back....

You shouldn't write something like that on your flag and advertise it if you deliberately hold back small amounts via eWallet payout for so long.
For me, this is a direct negative rating and is also a reason not to recommend it.

What experiences have you had?

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Hidaruma
Top Member
I don't know the casino.
I can only advise people again and again: If you have to gamble, then go to the crypto casino.

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xaan2012
Amateur

Hidaruma wrote on 02.04.2024 at 10:48: I don't know the casino.
I can only advise people again and again: If you have to gamble, go to the crypto casino.

They also offer crypto there...

I had previously read reviews many well rated also about askgamblers awards have the also only positive actually round about.

But this delaying tactic is really annoying.
I mean they canceled 2 times within 2 hours yesterday because the mifinity proof was not correct and now that everything is correct they are dragging it out...annoying

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Hidaruma
Top Member

xaan2012 wrote on 02.04.2024 at 11:55 am:

They also offer crypto there...

I had previously read reviews many well rated also about askgamblers awards have the also only positive actually round about.

But this delaying tactic is really annoying.
I mean they canceled 2 times within 2 hours yesterday because the mifinity proof was not correct and now that everything is correct they are dragging it out...annoying

I was referring to pure crypto shops such as Stake. I've always had my money on my wallet there within a few minutes. Even if paying with crypto involves a few more steps, I can only recommend it to everyone. I've never had any problems there.


It won't help you now, but maybe you'll think twice in future before you sign up to some rancid place:D
Positive ratings don't mean anything. There was a case here recently where the casino offered a user money to withdraw his complaint. If a lot of people do this, it explains the positive reviews at some casinos.

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mtorero
Amateur
The casino is part of Dama and is certainly not a rancid place.
Other casinos in this group sometimes pay out faster, but you will also receive your money safely within the day. You don't have to make such a fuss because a payout takes 24-48 hours.
Be a little grateful that there are still providers who offer you fair Rtp and that you can make it to a payout at all, unlike the licensed casinos.

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xaan2012
Amateur

mtorero wrote on 02.04.2024 at 13:34: The casino belongs to Dama and is definitely not a rancid place.
Other casinos in this group sometimes pay out faster, but you will also receive your money safely in the course of this day. You don't have to make such a fuss because a payout takes 24-48 hours.
Be a little grateful that there are still providers who offer you fair Rtp and that you can make it to a payout at all, unlike the licensed casinos.

You're basically right. It's just these stalling tactics and pointless delays that are a bit annoying....

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xaan2012
Amateur
Case closed Money arrived around 1 p.m. and the next 400 euro payout has been requested^^

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Benji2024

xaan2012 wrote on 02.04.2024 at 21:05: Case closed Money arrived around 1pm and the next 400 euro payout is requested^^

How did you fix the problem ?

I am fully verified yet they always want more and more proof...?

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Sasette
Hello, I have the problem today, I have been sending account statements for hours, something always doesn't fit, now I have to go to the bank to get a monthly statement. I have to go to the bank to get a monthly statement, they are crazy, at first they said everything was there, but now it doesn't fit again. does anyone know how to help?

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Pat1991
Top Member
mtorero wrote on 02.04.2024 at 13:34: The casino belongs to Dama and is definitely not a rancid place.
Other casinos in this group sometimes pay out faster, but you will also receive your money safely in the course of this day. You don't have to make such a fuss because a payout takes 24-48 hours.
Be a bit grateful that there are still providers who offer you fair Rtp and that you can even make it to a payout, unlike the licensed casinos.

What unbelievable bullshit. These shops don't do it because they have such a good heart, but because they earn more money that way.

My gosh...

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Pat1991
Top Member

Sasette wrote on 15.09.2024 at 14:21: Hello, I have the problem today, I've been sending account statements for hours, something always doesn't fit, now I'm supposed to. I go to the bank to get a monthly statement, they are crazy, first it was all there, now it doesn't fit again. does anyone know help?

In the worst case, you can turn to the Casino Guru (just google it). Casinos usually respond to complaints via the portal.

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Sasette
Thanks, I hope it works this time, I've been waiting for hours...

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Pikkolini
Moin vllt can help me...I deposited bonus at playfina and won 5k wanted to pay out...was rejected a few times because I typed something wrong during the payout...wrote support, clarified everything and made a new payout request....a few minutes later, an error occurred...wanted to log in again baam player account deactivated.
wrote to support and chatted for minutes and again and again the answer came there is an internal control that not only affects me...I don't have to worry my account will be reactivated....tried again and again to log in and nothing happens!!! wrote to support again she says I should be patient she can't give me a time frame she doesn't have this info!!!! but with my account nothing happens and with my win also not I told her that I had something similar before and 8k were gone then because there my account was also closed overnight without giving any reasons....she says no everything is okay have done nothing wrong and I should not worry my account will be unlocked again....srx because of possible spelling mistakes am really upset right now??? what do you say????

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Saphira
Expert
If there really is an internal check that doesn't just affect you, there's absolutely no point in pestering support and asking every few minutes or hours. This will certainly not speed up the process. I would just wait a day and then see if your account is reactivated.

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Polentommy
Hello everyone

Can only warn everyone about Playfina Casino
These quick wins are not paid out

No payout .... Does not Deposit euros

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