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# Other Casinos #: Payout rejected, ignored by support.

Topic created on 03rd Oct. 2024 | Page: 1 of 1 | Answers: 4 | Views: 302
Danja57
Hello,
I made a withdrawal of €4000 a week ago.
My withdrawal was then rejected.
I have tried to get in touch with Platincasino and have already written several emails.
So far without success.
Now my withdrawal has been rejected twice and I don't know why.
I have been uploading all the necessary documents for Verification on the website for weeks now.
I don't know what to do anymore.
LG Danijar

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Langhans_innen
Expert
Hello Danja57, welcome to the forum.

As the Platin Casino and its side issues regarding payouts are currently an ongoing topic here, you will find many helpful suggestions on how to proceed in the separate Platin section. In a nutshell: Money will probably come at some point, but until then you need to be patient

https://www.gamblejoe.com/forum/casinobeschwerden/platincasino/

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Dr-Strange
Experienced
If this continues with the Platin Zahlt nicht aus threads, it will almost become a "search IW voucher" competitor 😂😇

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garfield68
Elite

Dr-Strange wrote on 03.10.2024 at 11:16 am: If this continues with the Platin Zahlt nicht aus threads, it will almost become a "search IW voucher" competitor 😂😇

i was just thinking the same thing

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roccoammo11
Expert

Dr-Strange wrote on 03.10.2024 at 11:16 am: If this continues with the Platin Zahlt nicht aus threads, it will almost become a "search IW voucher" competitor 😂😇

although it's not quite true..pay out yes and actually it's only due to the lack of communication with the support

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