Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Payout problems sportwette.de (slots)

Topic created on 10th Aug. 2021 | Page: 1 of 1 | Answers: 0 | Views: 964
julio772

Payout problems sportwette.de (slots)

10th Aug. 2021, at 12:56 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello to all,

maybe someone has ideas about my request and can help me:

I have an account at Sportwetten.de, deposited there a few months ago for the first time, won a bet, account verified and paid out, all without problems

Due to the good experience, I also wanted to test their slot / casino department, have deposited there last week then again, (about 200€) wanted to pay out after some time 75€, the withdrawal was canceled but with the reason I have to verify my MuchBetter account. (although I had already verified everything for sports betting)

Is but so far also no problem. So I uploaded my muchbetter documents and they were also quickly confirmed.

However, with the 75€ I played further and could finally make 500€ (was a hit at Fruit Party) from it. For the 500€ I made a new withdrawal request last Friday.

Since then nothing happened at all. On several inquiries in the chat and by e-mail there are always different, short, disinterested and inaccurate answers. Sometimes it is said that it has already been paid out on Friday and should appear shortly on my account.
(This is actually nonsense, since muchbetter payments are actually made in real time - and also the muchbetter support knows of no payment received)

Then it is said that the case was reported to the finance department, which would contact me. But also there came or comes nothing.

I am somewhat at a loss as to what I can do. Actually, I thought sportwetten.de is a serious store. Have also a MGA license. The 500€ can not just disappear into nirvana.

Does one of you still have ideas maybe?

Many thanks already


This post has been translated automatically

Hot Topics22nd Nov. 2024 at 01:40 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately