Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Payout is not processed

Topic created on 21st May. 2021 | Page: 1 of 1 | Answers: 9 | Views: 1,554
Bibi66
casinowin.bet

The win is simply not paid out or processed for more than 4 weeks. It is simply in payout mode and the amount can neither be used to play nor is paid out without giving any reason. It simply remains in "processing mode

Certification of the requested documents were confirmed immediately and since then is always put off,

Answers to my mails
Hello Brigitt,

Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.

Kind regards,
Guy Brossard
Customer Support Team
Casinowin


Hello,

We apologize for the delay. Sometimes the withdrawal procedure takes a little longer or less than 21 days, depending on the current withdrawal volume and banking procedure. There is a whole withdrawal procedure to follow and certain steps cannot be skipped, so it takes some time to check the whole game history. If everything seems to be in order, the responsible department compares it with our Terms and Conditions page in the given order to check if they were followed from the beginning. And then there is the banking procedure, which unfortunately we cannot speed up.

Please stay patient, your payout should be processed soon enough.
We thank you for your understanding.


Yours sincerely,

Vaya
Casinowin Customer Service



Hello,

Unfortunately, we can't give the exact date, but it will be as soon as possible. Our team does its best to process each withdrawal within the time frame. However, sometimes it may take more than 21 days depending on the review process.

Please stay a little more patient.


Yours sincerely,

Vaya
Casinowin Customer Service



This post has been translated automatically

upola
Legend
Which casino is it about?
When I read 21 days, it must be a Curacao casino

This post has been translated automatically

Simbda
Top Member
casinowin.bet

This post has been translated automatically

Simbda
Top Member
Honestly, I think that a payment that lasts 21 days really much too long. Would not Deposit a cent more. I also think that a deposit should be max 48 hours

This post has been translated automatically

TranceBabe
Expert
I hope the amount is not particularly high, because honestly I assume that you will not get the money at all.

Have you already deposited a lot there?


upola wrote on 21.05.2021 at 08:51: Which casino is it about?
When I read 21 days, it must be a Curacao casino.

Yes, it's a Curacao joint.


This post has been translated automatically

Hidaruma
Top Member
Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.


I thought for a moment that I had misread. Boy.

Guys, please pick a good casino and stay there. This casino hopping just gives you a headache.

This post has been translated automatically

gamble1
Icon
Hidaruma wrote on 05/21/2021 at 12:00: Note that an estimated timeframe for processing a withdrawal is 7-21 business days as stated in the confirmation email you received immediately after submitting your withdrawal.


I thought I had misread for a second. Boy.

Guys, please pick a good casino and stay there. This casino hopping just gives you a headache.

I also just thought what you pay attention to these points

Our team does its best to process every withdrawal within the time frame. However, sometimes it may take more than 21 days depending on the review process.

Please stay patient, your withdrawal should be processed soon enough.


Now be put whether translation error or not but the words soon enough and it may take longer than 21 days there but no one can seriously enjoy gambling there

I think the conditions have not read in advance because I can not imagine then in such a store to gamble the almost one month needs for a payout

I mean what do they do there please my old Nokia flip phone could calculate the stuff what they check there faster

This post has been translated automatically

Falko
Icon
casinowin.bet at guru it is blacklisted and has a very bad reputation there. Doesn't look good that this win will be paid out yet.

This post has been translated automatically

Jakim
Rookie
I don't understand why people play in such casinos, there are so many good casinos where you get the money in minutes to a few hours.

This post has been translated automatically

Miniminchen
Good morning,
i am also really inexperienced in this matter, got such great advertising and then, stupid as I am, also tried at Casinowin.bet. Of course, my joy was mega when I then won 500, - and I could let this pay out (despite bonus and rather not so plump bonus operations...).
I requested my payout on 17.04. and nothing came and came. My email was answered - with the same standard answers as above
Then suddenly my transactions disappeared from my profile, I wrote again. This time I got a "sorry, we are checking". Suddenly my debit appeared again - but no longer as "in process" but as "accepted" (26.05.) and the next day as "completed". So I asked again by eMail - yes, it was instructed. And just now it actually landed on my account. I honestly didn't expect it anymore.
Maybe you, dear Bibi, will be lucky and get your money. I keep my fingers crossed!
On the subject of payout time - on the payout page is 24-48h, the first time of the 7-21 days you learn only when you request the payout. And now it took me over 6 weeks...
I will definitely not play there anymore, but I will still enjoy my win now.
Best regards to the community

This post has been translated automatically

Hot Topics19th Dec. 2024 at 07:44 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately