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# Other Casinos #: Payout declined slotsmagic

Topic created on 06th Jan. 2023 | Page: 1 of 1 | Answers: 8 | Views: 1,058
Reja2000
Hello I have a win of 6000 euros and wanted to pay out 800 which was ihne without giving reasons rejected and I should contact support since yesterday without success due next payout is not in the process what can I do I find neither Eibe phone no. Nor a rating now is even allegedly the operation in Germany when I google it but can still access it normally from the e-mail. Slotsmagic is the name of the casino

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BinGOLDiG
Expert
Look if at the end is de or com?
Normally you should be at com on a page where you are referred to slotsmagic.de!

And then just check if your account is verified!
Maybe you changed your address recently and didn't send an address proof yet, it will most likely have to do with that!
If you have not yet had to verify, you have to do it now at the latest!

If you need further help, our Caro can help you... Please just write via communicator

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BinGOLDiG
Expert
Here you can access her profile and send her a private message

https://www.gamblejoe.com/profil/caro/

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Langhans_innen
Expert
When I google "Slot Magic Casino", I first land here https://www.slotsmagic.com/de/

Get the text " We hereby inform you that Titanium Brace Marketing Ltd. has ceased its operations in Germany as of July 1, 2021. Therefore, Titanium Brace Marketing Ltd. has taken its German website https://www.slotsmagic.com/de/ offline, which is now no longer accessible in Germany. There is a new gaming offer that can be accessed at the URL slotsmagic.de , which is operated by Skill On Net Ltd. If you want to play from Germany in the future, you have the possibility to go to the website slotsmagic.de and open a new player account there for future game participation on this website." and then navigate here : https://www.slotsmagic.de/

By the way, Guru awards ne 8,2...so the casino can't be completely off the mark

Edit by Caro: Link to Casino Guru removed

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BinGOLDiG
Expert
-- This post was deleted --

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BinGOLDiG
Expert
Slotsmagic.de is a sister casino of DrückGlück and is also listed in the whitelist of the GGL!
The just have ne derbe communication weakness!
Otherwise quite reputable

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Langhans_innen
Expert

BinGOLD wrote on 06/01/2023 at 10:42 AM:

Edit times the text with the fremdwerbung 😆

Caro already beat me to it, but I'll keep it in mind for the future and come up with a flowery paraphrase to reference the source. Ashes on my head

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BinGOLDiG
Expert
Langhans wrote on 06.01.2023 at 10:47 am:

Caro already beat me to it, but I'll keep it in mind for the future and come up with a flowery paraphrase to reference the source. Ashes on my head

Oh that's right. You were that too 🤣😂🥰😂 and I thought the freshman wrote that 🤭🤫😂

You banger 🎉

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Langhans_innen
Expert

BinGOLD wrote on 06/01/2023 at 12:01 PM:
Oh that's right. It was you too 🤣😂🥰😂 and I thought the freshman wrote that 🤭🤫😂

You dumbass 🎉

I'm also still a relatively fresh dud, so it's not wrong if someone takes me by the hand a bit

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