I haveich registered about 2 weeks ago at Casino Days, only between now and then played 10 euros. Last week I asked the casino how I have to verify myself and I was clearly told that I should not send any documents at this time. On the same evening, I won about 3200 euros and have 450 euros of it paid out. The next morning I received an email that I needed to send documents from the credit card etc. Generally no problem, I sent everything requested. At the same time, my account was blocked, where I would have slowly doubts whether everything goes its right way. In the meantime, I should send my documents several times, with the statement that they would not be available. In my opinion, only time is gained. I have sent everything after request and emails remain open with questions, the customer has forwarded each allegedly everything but a processing remains open in each case. I have not deposited much in the casino but it is of course annoying. Maybe one or the other has a Tip
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I haveich registered about 2 weeks ago at Casino Days, only between now and then played 10 euros. Last week I asked the casino how I have to verify myself and I was clearly told that I should not send any documents at this time. On the same evening, I won about 3200 euros and have 450 euros of it paid out. The next morning I received an email that I needed to send documents from the credit card etc. Generally no problem, I sent everything requested. At the same time, my account was blocked, where I would have slowly doubts whether everything goes its right way. In the meantime, I should send my documents several times, with the statement that they would not be available. In my opinion, only time is gained. I have sent everything after request and emails remain open with questions, the customer has forwarded each allegedly everything but a processing remains open in each case. I have not deposited much in the casino but it is of course annoying. Maybe one or the other has a Tip
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