Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Payout at Duxcasino

Topic created on 18th Aug. 2021 | Page: 1 of 1 | Answers: 0 | Views: 708
die_hoppel

Payout at Duxcasino

18th Aug. 2021, at 10:59 am CEST#1
0 Likes

Nobody has liked this post so far
Hello all,
i am waiting at Duxcasino once again for a payout in the amount of 1000 euros. The first payout, which was 300 euros, there were already delays
I am put off again and again. First it said that the Deposit method had changed, which is not true. Then after I sent the deposit slip, I was told by support that it was approved and to please wait
I asked again 2 days later when I could expect the payout. I was then told that my account would be checked and the team had so much to do
Now I have again written to the support and asked. Now I got the answer that my game history would be checked by the game Provider and this could take days. Ah yes....I ask the support, which provider would check what. The support told me that they don't have exact information either. To me, this all sounds like stalling tactics, which I find very unfortunate
Duxcasino advertises a fast payout and if it comes to the delay, then it can take up to 12 hours. Well these are now also already elapsed
I told the support, if I do not have my money tomorrow, I would then turn to the MGA
In the chat I have always been polite, but still determinate. And have also communicated that I am always put off again
I think that can also be done

Would you have done the same? How do you act when you feel it is a delaying tactic?

VG

This post has been translated automatically

Hot Topics19th Dec. 2024 at 07:22 am CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately