Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Payout and credit balance rejected and deleted. WINAWIN CASINO

Topic created on 25th Apr. 2024 | Page: 1 of 1 | Answers: 2 | Views: 615
yildir
Rookie

Payout and credit balance rejected and deleted. WINAWIN CASINO

25th Apr. 2024, at 11:04 am CEST#1
0 Likes

Nobody has liked this post so far
Hi guys I deposited at Winawin Casino yesterday with my Skrill MasterCard and claimed a 100%.

I wagered the bonus and withdrew 409€. I uploaded my documents for verification. It was rejected this morning and my win plus my deposited money was simply deleted.

Their reason was that the Mastercard is from Skrill and that Skrill is not authorized for bonus offers.

I am not entitled to Skrill as a depositor and ultimately the money was deposited with Mastercard.

Live Chst does not help me. What would you do next?

This post has been translated automatically

gamble1
Icon

Payout and credit balance rejected and deleted. WINAWIN CASINO

25th Apr. 2024, at 12:47 pm CEST#2
1 Like

Liked this post: Avatar von yildir yildir

To be honest, I haven't experienced this yet, but the Provider can already see who issued the card and the Skrill menu also appears when you Deposit with it

My Tip:

Find a site where you can submit a complaint about this casino and have it resolved there Such a case is currently something new but I'm pretty sure no one here has contact with a contact person in this casino so you can only help you with advice but unfortunately not with the actual problem so I would really start there

Keep your fingers crossed



This post has been translated automatically

yildir
Rookie

Payout and credit balance rejected and deleted. WINAWIN CASINO

26th Apr. 2024, at 01:21 pm CEST#3
1 Like

Liked this post: Avatar von gamble1 gamble1
Okay, the error has been recognized and my money will be paid out. Thread can be closed.

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 04:37 pm CET

World
0
Offline Casinos
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately