Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Partypoker suspends account After first deposit due to negative balance at Bwin.

Topic created on 24th Aug. 2020 | Page: 1 of 1 | Answers: 4 | Views: 2,924
ozztzocker
Hello first,

Yesterday I created an account at Partypoker and this morning I deposited 10€ via Paysafe.
Immediately after my account was first paralyzed with the reason there is a security problem and I should contact support.
The support told me I should please verify my account copies of my ID. Well, I thought, I should want to pay out sometime, I have to do it anyway, so I didn't take long and sent an email.
17.00 clock I got then ne mail that my account remains locked with the reason I should balance my negative account balance at bwin (30 €) then my account is unlocked.
At Bwin I have not played for ages because I'm already long with Premium and since I had strangely no problems because of Minuskontostant etc...The Bwin account is also locked I can log in but not make a deposit.

And apart from that, one has nothing to do with the other even if the casinos belong together, right?
Apart from that, I find the customer support pretty bad at partypoker.
Can I, even if it's only 10€, claim my money back?

I'm just about the principle and if I use afterwards just the 10er to further balance the bwin account is me also right
The account at partypoker they can gladly keep but the 10 € I would like to have from them first back.
Simply because

This post has been translated automatically

Anonym
May I ask how you managed to achieve a minus balance at bwin?
The only possibility should be corresponding inactivity, or am I wrong?
Interesting request. Best check the terms and conditions, perhaps there is ne phrase regarding partner casinos, etc. listed deceitfully.

This post has been translated automatically

Falko
Icon
weiterhelfer wrote on 24.08.2020 at 21:25: May I ask how you managed to achieve a minus balance at bwin?
The only possibility should be there corresponding inactivity, or am I wrong?
Interesting request. Best to check the terms and conditions, perhaps there is ne phrase regarding partner casinos, etc. listed deceitfully.

Inactivity can not be it. Fees for inactivity are only calculated if there is still money on the casino account and you have not logged in for at least 1 year. But I also wonder how 30 euros arise there? A chargeback from the bank on a Deposit, would be the only way I can think of. That someone because of only 30 euros the deposit itself has reversed would also still ne possibility, but that makes certainly no one because that is not worth it there in any case.

This post has been translated automatically

Anonym
Falko wrote on 24.08.2020 at 21:43
Inactivity it can not be. Charges for inactivity are only calculated if there is still money on the casino account and you have not logged in for at least 1 year. But I also wonder how 30 euros arise there? A chargeback from the bank on a Deposit, would be the only way I can think of. That someone because of only 30 euros the deposit itself has reversed would also still ne possibility, but that makes certainly no one because that is not worth it there in any case.

That actually makes sense now, yes. With exclusion of inactivity / debit is from my point of view also only some kind of chargeback or similar the most obvious or only explanation. Hope the TE can give more info?

This post has been translated automatically

Sabsad14
Rookie
Problems with bwin
Actions do not work properly ! For example daily offer what you can print daily works for me always 2 day. Deposit bonus ( 10 free games wen you deposit min. 10€ ) after deposit is min. deposit available up to 20€
Live chat sends on to the other department.... Answer does not come at all or after 2 days... Problem but is never deleted.
Does anyone still have problems with BWIN ?

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:35 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately