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# Other Casinos #: Partypoker suspends account After first deposit due to negative balance at Bwin.

Topic created on 24th Aug. 2020 | Page: 1 of 1 | Answers: 4 | Views: 2,950
ozztzocker

Partypoker suspends account After first deposit due to negative balance at Bwin.

24th Aug. 2020, at 09:16 pm CEST#1
1 Like

Liked this post: k****t
Hello first,

Yesterday I created an account at Partypoker and this morning I deposited 10€ via Paysafe.
Immediately after my account was first paralyzed with the reason there is a security problem and I should contact support.
The support told me I should please verify my account copies of my ID. Well, I thought, I should want to pay out sometime, I have to do it anyway, so I didn't take long and sent an email.
17.00 clock I got then ne mail that my account remains locked with the reason I should balance my negative account balance at bwin (30 €) then my account is unlocked.
At Bwin I have not played for ages because I'm already long with Premium and since I had strangely no problems because of Minuskontostant etc...The Bwin account is also locked I can log in but not make a deposit.

And apart from that, one has nothing to do with the other even if the casinos belong together, right?
Apart from that, I find the customer support pretty bad at partypoker.
Can I, even if it's only 10€, claim my money back?

I'm just about the principle and if I use afterwards just the 10er to further balance the bwin account is me also right
The account at partypoker they can gladly keep but the 10 € I would like to have from them first back.
Simply because

This post has been translated automatically

Anonym

Partypoker suspends account After first deposit due to negative balance at Bwin.

24th Aug. 2020, at 09:25 pm CEST#2
2 Likes

Liked this post: F****d, k****t
May I ask how you managed to achieve a minus balance at bwin?
The only possibility should be corresponding inactivity, or am I wrong?
Interesting request. Best check the terms and conditions, perhaps there is ne phrase regarding partner casinos, etc. listed deceitfully.

This post has been translated automatically

Falko
Icon

Partypoker suspends account After first deposit due to negative balance at Bwin.

24th Aug. 2020, at 09:43 pm CEST#3
2 Likes

Liked this post: k****t, Avatar von Tobsen Tobsen
weiterhelfer wrote on 24.08.2020 at 21:25: May I ask how you managed to achieve a minus balance at bwin?
The only possibility should be there corresponding inactivity, or am I wrong?
Interesting request. Best to check the terms and conditions, perhaps there is ne phrase regarding partner casinos, etc. listed deceitfully.

Inactivity can not be it. Fees for inactivity are only calculated if there is still money on the casino account and you have not logged in for at least 1 year. But I also wonder how 30 euros arise there? A chargeback from the bank on a Deposit, would be the only way I can think of. That someone because of only 30 euros the deposit itself has reversed would also still ne possibility, but that makes certainly no one because that is not worth it there in any case.

This post has been translated automatically

Anonym

Partypoker suspends account After first deposit due to negative balance at Bwin.

24th Aug. 2020, at 09:51 pm CEST#4
2 Likes

Liked this post: F****d, k****t
Falko wrote on 24.08.2020 at 21:43
Inactivity it can not be. Charges for inactivity are only calculated if there is still money on the casino account and you have not logged in for at least 1 year. But I also wonder how 30 euros arise there? A chargeback from the bank on a Deposit, would be the only way I can think of. That someone because of only 30 euros the deposit itself has reversed would also still ne possibility, but that makes certainly no one because that is not worth it there in any case.

That actually makes sense now, yes. With exclusion of inactivity / debit is from my point of view also only some kind of chargeback or similar the most obvious or only explanation. Hope the TE can give more info?

This post has been translated automatically

Sabsad14
Rookie

Partypoker suspends account After first deposit due to negative balance at Bwin.

7th Nov. 2020, at 05:08 am CET#5
0 Likes

Nobody has liked this post so far
Problems with bwin
Actions do not work properly ! For example daily offer what you can print daily works for me always 2 day. Deposit bonus ( 10 free games wen you deposit min. 10€ ) after deposit is min. deposit available up to 20€
Live chat sends on to the other department.... Answer does not come at all or after 2 days... Problem but is never deleted.
Does anyone still have problems with BWIN ?

This post has been translated automatically

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