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# Other Casinos #: Orientexpress Casino pulls in the win

Topic created on 06th Jan. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,081
audirtdi
I always get a 5€ bonus from Orientexpress. Now I have reached the bonus turnover and have paid out 150€. Of this 5€ were first withheld and I had to send some documents for verification. Now I got an email that they deleted the complete 150€ because I played a higher stake than 30% of the bonus. How should one know such a thing. The terms and conditions but no one reads through. Since one would be forever to read. In addition, I have played at most 2 € stake and 1.50 € I would have been allowed. I find this very petty and have now blocked me there. Is this also common with other casinos?

This post has been translated automatically

T****s
Yes, this is also the case with other casinos, there are always problems with bonuses. Tip for the future: DO NOT use Bonuses anymore!

So you save yourself a lot of headaches.

This post has been translated automatically

upola
Legend
audirtdi wrote on 06.01.2021 at 18:32: I get from Orientexpress always times a 5€ bonus. Now I have reached the bonus turnover and have paid out 150€. Of this 5€ were first withheld and I had to send some documents for verification. Now I got an email that the complete 150€ was deleted because I played a higher stake than 30% of the bonus. How should one know such a thing. The terms and conditions but no one reads through. Since one would be forever to read. In addition, I have played at most 2 € stake and 1.50 € I would have been allowed. I find this very petty and have now blocked me there. Is this also common with other casinos?

You're right the terms and conditions do not have to read, but then must not complain if you do not get money.
In your place I would read the next time the terms and conditions when you play with bonus.

This post has been translated automatically

gamble1
Icon
upola wrote on 06.01.2021 at 19:16
You're right the terms and conditions you do not have to read, but then must not complain if you do not get money.
In your place I would read the next time the terms and conditions when you play with bonus.

At least the bonus conditions for the bonus or the general you should read

So you can find in about 5 minutes usually everything that is important such as max bet and max cashout or locked games

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