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# Other Casinos #: Orientcasino refuses payout with nonsensical reasoning (Page 2)

Topic created on 10th Aug. 2020 | Page: 2 of 2 | Answers: 11 | Views: 2,522
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Orientcasino refuses payout with nonsensical reasoning

12th Aug. 2020, at 06:29 pm CEST#11
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flowhv wrote on 12/08/2020 at 17:54
So I didn't play with Bonus money, it was just the deposited money.
And since the win of the feature purchase is €10 with a €5 bet for the 3 Books, the €450 is not a bet. The stake determines the payout.
For 3 books you get double the stake, always. So, unfortunately, I see it completely differently.

The terms and conditions are only in English, under point 16.4 is the reference.

It has now been delegated to the Arbitration Office. Let's wait and see. In case of need, I'll get a part back via chargeback.

You can see it completely different, in this case good luck with the payout. With this way of thinking you will get problems more often in the future.

If it is not bonus money, then it is not a violation. However, the problem is that you have played at a casino that you can hardly prosecute. License from Curacao, i.e. an authority that will never help you because they simply do nothing.

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flowhv

Orientcasino refuses payout with nonsensical reasoning

12th Aug. 2020, at 06:43 pm CEST#12
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It was definitely not Bonus money, just the money I deposited.
The bonus money in the casino can only be used on, from my point of view, bad slots, so I always refused the Bonuses there.

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