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# Other Casinos #: One casino money deposited does not come in the casino

Topic created on 10th Dec. 2020 | Page: 1 of 2 | Answers: 11 | Views: 1,849
Debiann123

One casino money deposited does not come in the casino

10th Dec. 2020, at 03:06 pm CET#1
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Good day to all,

I have deposited money in One Casino it has not landed in the casino but debited from the account. I have written this case to the support directly when this happened. I was told that the money will be returned to my account within 48 hours. Of course nothing came back. After that I wrote to the support again and I should send the account statements by mail. I have of course also done

The answer is then I would have to be patient it could take 2 weeks. Soo now are 2 weeks to see no money neither on the account nor on my player account. Today I wrote to the support again and the answer is I would have to be patient the period is no longer known how long it could take until the money comes

What should I do with this scam? I ask for help

Edit: Text adjusted

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Debiann123

One casino money deposited does not come in the casino

11th Dec. 2020, at 09:30 am CET#2
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Would be happy if someone would help me

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Kleinkariert
Expert

One casino money deposited does not come in the casino

11th Dec. 2020, at 10:38 am CET#3
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In such cases, you can also contact the payment service provider. Say the merchant says he does not have the money and ask for help.

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Debiann123

One casino money deposited does not come in the casino

11th Dec. 2020, at 12:23 pm CET#4
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I have called my bank and they tell me the money has been booked and transferred...I am totally at a loss

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wettibernd
Expert

One casino money deposited does not come in the casino

11th Dec. 2020, at 12:52 pm CET#5
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You have surely used a payment service Provider, think Sofort (Klarna) or Trustly. Contact the support there

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Debiann123

One casino money deposited does not come in the casino

11th Dec. 2020, at 01:35 pm CET#6
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Thanks for the info. I have now spoken with support. I should wait another week then he would write to the between Dealer and the casino the complaint runs then.. Thanks again

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Anonym

One casino money deposited does not come in the casino

11th Dec. 2020, at 10:40 pm CET#7
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Debiann123 wrote on 12/11/2020 at 1:35 pm: Thanks for the info. I have talked to the support now. I should wait one more week then he would write to the between merchant and the casino the complaint is running then.... Thanks again

look for another casino,One Casino is not good anymore.

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MasterChiefKief
Expert

One casino money deposited does not come in the casino

11th Dec. 2020, at 10:49 pm CET#8
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This usually has something to do with the payment service Provider (such as Trusty, Sofort Klarna, etc).
Has also happened to me 2x but in other casinos. Has nothing to do with Onecasino, can happen anywhere.

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Pklisa
Amateur

One casino money deposited does not come in the casino

12th Dec. 2020, at 12:01 am CET#9
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What is one casino goes in, that no longer comes out
BEWARE of the in-house games!!! I speak from 2.5 years of experience

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Pklisa
Amateur

One casino money deposited does not come in the casino

12th Dec. 2020, at 12:25 am CET#10
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Herould wrote on 12/11/2020 at 10:40 pm

look for another casino,One Casino is not good anymore.

Correct

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