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# Other Casinos #: Nominispins swallows free spins win

Topic created on 20th Mar. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,284
Andw0

Nominispins swallows free spins win

20th Mar. 2023, at 08:16 pm CET#1
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Hello,
this morning I had the same incident twice and to be honest I am totally disappointed and p**sed off with Nomini.
Incident 1: Free spins on Gates of Olympus, get a win of 40€, I press on and the win is just not counted. Thought I do not see correctly. Did not want to make a fuss about 40€, thought maybe the money is automatically credited. But nothing was!

About 1-2 hours later; same game, same bet, same incident. Only that now the "win" of over 360€ was not counted. The win from the next spins was paid normally. Have already written with the chat support, they can not help me and have forwarded me to email support. However, there has been no response so far.

I have stopped playing there until clarification and let me pay out all my money as a precaution (verification is still pending).

What are the chances that I will still receive my win?

This post has been translated automatically

Detostar
Rookie

Nominispins swallows free spins win

20th Mar. 2023, at 08:49 pm CET#2
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Is Nomini not from the same group as 5Gringos and Wazamba ?
6 days ago I had triggered at 5Gringos on the slot Book of Dead free spins on 0.30 cent with explorers symbol.
When then all of a sudden the servers crashed and after that nothing worked. I can not play the free spins for 6 days and I'm always in the chat consoled.

I don't even want to talk about the email support, I have sent them everything possible, video, screenshots etc. but have not received any feedback until today. The slot seems to work normally again but I don't get my triggered free spins anymore although Play N Go sessions should save 7 days. I no longer expect that I get my free spins or a compensation or the same.

To get back to your question, I personally wouldn't get my hopes up too high.

This post has been translated automatically

Andw0

Nominispins swallows free spins win

21st Mar. 2023, at 01:24 pm CET#3
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I do not know if the casinos belong to the same group. An employee of the chat support said that happens rarely, but happens from time to time and is usually credited within 24 hours. So far there is nothing on it. He wanted to forward it to the manager and he will take care of it. But think that nothing will come out of it. As soon as I get my payouts, I will definitely block myself from this casino. Never had such problems in any casino

This post has been translated automatically

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