Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: No payout no help from support

Topic created on 11th Feb. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,178
A****i

No payout no help from support

11th Feb. 2023, at 06:01 pm CET#1
0 Likes

Nobody has liked this post so far
So it's about the following and indeed I have played 6 times with PayPal deposited and lost but thereby my Paypal address is known at SlotMagie then I have once deposited with my Bitpanda Visa card money and won 400 euros now comes the problem. With the Bitpanda visa card I can only Deposit money b.w. pay with it but no money received that I have written the support several times by email because no Live Chat works and suggested that they pay me the money on my PayPal account but I always get only the same answer (copy past)

Your withdrawal could not be processed because the payment method you selected has not yet been used with your player account. Please use a payment method that is stored in your account to cash out.
If you have any questions or require assistance, please contact our support team via Live Chat on our website or via e-mail at support@...... !

There is no reference to my emails and no solution found and I am just at a loss because that has never happened to me before I am verified and have all my documents and everything is correct so I just do not know what to do I have made a screen video of my profile all transactions all game sessions so really everything is documented and with me is the definitely no error.

This post has been translated automatically

R0UNDER
Top Member

No payout no help from support

12th Feb. 2023, at 07:59 am CET#2
0 Likes

Nobody has liked this post so far
What do you see as a payout option when you go to Payout?

Or has it been resolved in the meantime?

This post has been translated automatically

MeMeMe89
Rookie

No payout no help from support

24th Sep. 2023, at 12:32 pm CEST#3
0 Likes

Nobody has liked this post so far
Hello
Did you get your money?
Love greetings

This post has been translated automatically

Hot Topics5th Apr. 2025 at 04:46 am CEST

Online Casinos
0
Jackpots
0
Sports betting
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately