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# Other Casinos #: No payout no help from support

Topic created on 11th Feb. 2023 | Page: 1 of 1 | Answers: 2 | Views: 1,186
A****i

No payout no help from support

11th Feb. 2023, at 06:01 pm CET#1
0 Likes

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So it's about the following and indeed I have played 6 times with PayPal deposited and lost but thereby my Paypal address is known at SlotMagie then I have once deposited with my Bitpanda Visa card money and won 400 euros now comes the problem. With the Bitpanda visa card I can only Deposit money b.w. pay with it but no money received that I have written the support several times by email because no Live Chat works and suggested that they pay me the money on my PayPal account but I always get only the same answer (copy past)

Your withdrawal could not be processed because the payment method you selected has not yet been used with your player account. Please use a payment method that is stored in your account to cash out.
If you have any questions or require assistance, please contact our support team via Live Chat on our website or via e-mail at support@...... !

There is no reference to my emails and no solution found and I am just at a loss because that has never happened to me before I am verified and have all my documents and everything is correct so I just do not know what to do I have made a screen video of my profile all transactions all game sessions so really everything is documented and with me is the definitely no error.

This post has been translated automatically

R0UNDER
Top Member

No payout no help from support

12th Feb. 2023, at 07:59 am CET#2
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What do you see as a payout option when you go to Payout?

Or has it been resolved in the meantime?

This post has been translated automatically

MeMeMe89
Rookie

No payout no help from support

24th Sep. 2023, at 12:32 pm CEST#3
0 Likes

Nobody has liked this post so far
Hello
Did you get your money?
Love greetings

This post has been translated automatically

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