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# Other Casinos #: NETBET - problem/error with the payout (Page 2)

Topic created on 14th Dec. 2020 | Page: 2 of 3 | Answers: 20 | Views: 4,567
Ganja80
Amateur

NETBET - problem/error with the payout

14th Dec. 2020, at 03:09 pm CET#11
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Begbie wrote on 12/14/2020 at 3:03 pm
What is supposed to be a trick about this? Nowhere does it say how much to put in within the hour.
What doesn't work anymore is if you haven't made a single turn.
And the discount is no longer available in the store.

You would have had to make at least 1 or 2 spins, then there would have been no problems with payouts, to times the wheel always appears after the 1 hr

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DerHamburger87
Top Member

NETBET - problem/error with the payout

14th Dec. 2020, at 03:13 pm CET#12
1 Like

Liked this post: Avatar von Ganja80 Ganja80
Begbie wrote on 12/14/2020 at 3:03 pm
What is supposed to be a trick about this? Nowhere does it say how much to put in within the hour.
What doesn't work anymore is if you haven't made a single turn.
And the discount is no longer available in the store.

Is not quite right, the action on the part of NetBet is current and actually intended as "compensation" for real money players.
Currently you can still farm points without a single turn. Resulting points, with which the Bonuses are bought in the store, make a possible payout impossible, if you convert the bonus. This was also said in the wording on the part of netbet
What is also not possible to make a one cent turn in an hour. Even so you get the points at the end of the hour
What you have voiced correctly is that you have to make a certain turnover. Then you are entitled to the bonus purchase and the points
(this you can also so, but is checked at the possible payout request, so it was with me)
Have however noticed that some could convert and pay out so successfully despite this bonus violation. That was a few days ago, no idea how it is now
Fact is: you get the points even without spin still, at least on desktop PC. Maybe you use a different device.

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Begbie
Elite

NETBET - problem/error with the payout

14th Dec. 2020, at 03:35 pm CET#13
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DerHamburger87 wrote on 14.12.2020 at 15:13
Is not quite right, the action on the part of NetBet is current and actually intended as "compensation" for real money players.
Currently you can still farm points without a single turn. Resulting points, with which the Bonuses are bought in the store, make a possible payout impossible, if you convert the bonus. This was also said in the wording on the part of netbet
What is also not possible to make a one cent turn in an hour. Even so you get the points at the end of the hour
What you have voiced correctly is that you have to make a certain turnover. Then you are entitled to the bonus purchase and the points
(this you can also so, but is checked at the possible payout request, so it was with me)
Have however noticed that some could convert and pay out so successfully despite this bonus violation. That was a few days ago, no idea how it is now
Fact is: you get the points even without spin still, at least on desktop PC. Maybe you use a different device.


if the resulting payout is a few hundred euros or more, I can imagine that they are picky.
the case you described was for example only 30 euros (or something like that), so I think that went through without any problems.
but the wheel does not come without a single turn. you have to make at least one turn with money.

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Bonusbaron
Top Member

NETBET - problem/error with the payout

14th Dec. 2020, at 03:49 pm CET#14
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DerHamburger87 wrote on 14.12.2020 at 15:13
Is not quite right, the action on the part of NetBet is current and actually intended as "compensation" for real money players.
Currently you can still farm points without a single turn. Resulting points, with which the Bonuses are bought in the store, make a possible payout impossible, if you convert the bonus. This was also said in the wording on the part of netbet
What is also not possible to make a one cent turn in an hour. Even so you get the points at the end of the hour
What you have voiced correctly is that you have to make a certain turnover. Then you are entitled to the bonus purchase and the points
(this you can also so, but is checked at the possible payout request, so it was with me)
Have however noticed that some could convert and pay out so successfully despite this bonus violation. That was a few days ago, no idea how it is now
Fact is: you get the points even without spin still, at least on desktop PC. Maybe you use a different device.


In itself, it is of course a great action, so it would be interesting to know how many turns you have to make in an hour to be eligible for the point.

This post has been translated automatically

BinGOLDiG
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 03:49 pm CET#15
1 Like

Liked this post: Avatar von TranceBabe TranceBabe
People... 🙄

this is not about the rad spin, but about the funds with the withdrawal request disappeared!
In addition, NetBet gets apparently nothing with, because no one works... At least support not!!!
I have my payout by a win with the sock achieved and two times the payout canceled, because I always wanted to me a small amount abknapsen, rest again in payout had given!
Today the third time and gone was the complete money

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x****Y

NETBET - problem/error with the payout

14th Dec. 2020, at 04:05 pm CET#16
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Bonusbaron wrote on 12/14/2020 at 3:49 pm

In and of itself it is of course a great action, so it would be interesting to know how many turns you have to make in an hour to be eligible for the point.

so many that NetBet makes plus

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TranceBabe
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 05:18 pm CET#17
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BingOo666 wrote on 12/14/2020 at 3:49 pm: people... 🙄

this is not about the wheel spin, but about the funds disappeared with the withdrawal request!
In addition, NetBet apparently gets nothing with, because no one works... At least the support not!!!
I have my payout by a win with the sock achieved and two times the payout canceled, because I always wanted to me a small amount abknapsen, rest again in payout had given!
Today the third time and gone was the complete money

Am I glad that not only I have problems

I have as already mentioned, yesterday 10€ deposited and so I won 200€.
Then I had another 25 FS in the gift stocking (which have brought only 1.36€) and there were a total of 35 FS on Sunday free games. The 10 FS didn't bring anything and the 25 FS brought 4,60€. The 1,36€ I had frittered away relatively quickly and the 4,60€ I cancelled. Then I have or wanted to withdraw the 175€ via Paysafe (went smoothly)

When I saw this morning that the withdrawal was not yet through, I canceled the amount again, because I still wanted to gamble a bit. So that I do not gamble everything, I wanted to withdraw 100€ via Trustly, that result of it is on page 1. The 100€ are completely gone, the 75€ are still there. Support does not respond to any mail and the chat is constantly offline. In between the chat was online, but as soon as all required fields are filled in and you can start the chat, it is offline again.

And again for those who have not noticed
My win has nothing to do with the Netbet wheel that is mentioned here
https://www.gamblejoe.com/forum/online-casinos/bonus-angebote/allgemeiner-no-deposit-freispiele-thread-2020-130753/1604/#p204878!

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TranceBabe
Expert

NETBET - problem/error with the payout

15th Dec. 2020, at 12:00 am CET#18
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So, after the customer service still hasn't responded to my mail, I finally reached the live support. Here you can see the course of the conversation. Now we have to wait and see... I will keep you up to date.

Alex (14.12.2020, 23:35:16): Hello Marion. How can I help you?
Marion (14.12.2020, 23:35:33): Good evening
Marion (12/14/2020, 23:36:12): I requested a withdrawal of 100€ via Trustly this morning. After completing the withdrawal procedure, a small popup opened. It said that the withdrawal was either rejected or canceled and that I should contact support. Unfortunately, the window was gone so suddenly that I could not take a screenshot.
And now comes the real problem. The 100€ were not booked back to my balance and they are not to be found under the pending withdrawals. Since I would like to have the money back, it would be nice if you could check once what went wrong today. Unfortunately, no one has responded to my two emails yet.
Thanks in advance ☺️
Alex (14.12.2020, 23:37:11): Very happy to look at your account.
Alex (14.12.2020, 23:37:19): Please give me your full name, birthday and email address for data matching.
Marion (14.12.2020, 23:37:54): xxxxxxxxxxx
Alex (14.12.2020, 23:38:57): thanks for the data, need about 5 minutes please
Marion (2020/12/14, 23:39:22): no problem, I'll wait. Thanks
Alex (12/14/2020, 23:44:38): thank you for waiting
Marion (12/14/2020, 23:44:49): You're welcome
Alex (14.12.2020, 23:45:01): I can not indeed see a payout to your account.
Alex (14.12.2020, 23:45:45): Unfortunately this is a bug we are aware of and we are working on it with highest priority
Alex (14.12.2020, 23:46:01): I will be happy to forward your details so that they can check your payout.
Marion (12/14/2020, 23:47:05): Yes, I guess I am not the only one with such a problem. There are other people on the GambleJoe forum with the same problem.
Marion (14.12.2020, 23:47:30): Yes, please initiate everything necessary, because I would like the money back already.
Alex (14.12.2020, 23:49:08): Of course. The funds will not be lost. You will receive a short e-mail with further information as soon as the problem is solved.
Marion (14.12.2020, 23:49:59): All right, then thank you for the quick help and the nice support. And wish you still a nice evening....
Marion (14.12.2020, 23:50:37): Bye...
Alex (14.12.2020, 23:51:54): Thank you. Have a nice evening to you too.



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Ganja80
Amateur

NETBET - problem/error with the payout

15th Dec. 2020, at 01:18 pm CET#19
1 Like

Liked this post: Avatar von TranceBabe TranceBabe
Somehow that's funny with them at the moment, had 3 days ago 2 withdrawals requested, 1 via Paysafe and 1 via Trustly, the Paysafe I have already received the day before yesterday pretty quickly, but the other I'm still waiting, although the already stands on payout🤷♂️

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BinGOLDiG
Expert

NETBET - problem/error with the payout

15th Dec. 2020, at 01:47 pm CET#20
1 Like

Liked this post: Avatar von TranceBabe TranceBabe
Basically, every service at NetBet, from the side of the casino always takes a little too long!!!!
The best I found the reason, that they are still waiting for the Deposit of the selected deposit method and for this reason the payout (from resulting win) can not yet be executed!!!! 🤨 Is this my problem what betreiber has with any business partners?! The fact is, I paid 10€ to deposit in the casino... Since they can not but their company dispute on the backs of customers!!!! 😆 Crackers really!
Well... I mean, I'm not an expert in computer stuff but I really wonder.... If e.g. free spins can not be booked automatically, the support credits them manually... For what reason should this not also go with the VIRTUAL GOOD??? Or if the error would lie with them, but would be comprehensible that I am missing 500 € and I am therefore also entitled or the casino is owed to me, then a reputable operator would thus step into advance and so the customer is already served, and I can then calmly continue to take care of the software problem and then simply book the money back to the company account and everything is great... Or how do you see that???

Something like this should be brought by a bank
"excuse me Mrs. x... Mr. y is unfortunately with the monthly rates in arrears, as soon as he has paid them, you will immediately get your pension credited!!!! Remind him right away, if you should see him" 😄 😄 😄 😄

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