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# Other Casinos #: NETBET - problem/error with the payout

Topic created on 14th Dec. 2020 | Page: 1 of 3 | Answers: 20 | Views: 4,564
TranceBabe
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 12:48 pm CET#1
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Hello all,

this morning I requested a withdrawal of 100€ via Trustly at Netbet. After sending the Verification code that you get by mail, I got a pop-up window saying that the withdrawal was rejected and that I should contact customer service. This would not have been an issue if the amount had been credited back to me. But it wasn't and the 100€ is now completely gone. 😡

The customer service I then immediately contacted by mail, because the Live Chat as always, is offline. However, I am still waiting for an answer. I will also contact Caro directly as a precaution. Maybe she can help in an emergency.

PS: Has anyone here possibly ever had a similar problem, which was then solved?
I would like to have my money back.

Greetings
TranceBabe




This post has been translated automatically

Sarkasto
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 01:09 pm CET#2
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did you use the "trick" from the nodep thread? think they have noticed and this way the error "fixed". I'm just now a 80 € payout disappeared. But I have previously transferred 40 in Sport and the pay out from there. This is also at pending payment.

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Exter
Rookie

NETBET - problem/error with the payout

14th Dec. 2020, at 01:27 pm CET#3
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warennn wrote on 14.12.2020 at 13:09: have you used the "trick" fromm nodep thread? think they have noticed and this way the error "fixed". I am just now a 80 € payout disappeared. But I have previously transferred 40 in Sport and the pay out from there. This is also at pending payment.

Can be that they have noticed that, have previously worked withdrawals with you with this trick? I have not even tried..

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DerHamburger87
Top Member

NETBET - problem/error with the payout

14th Dec. 2020, at 01:34 pm CET#4
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Dexterrr wrote on 14.12.2020 at 13:27
May be they caught this, have payouts worked for you before with this trick? I didn't even try it at first....

Had also tried so and the payout with me was rejected for the aforementioned reason that it is here about Bonus abuse, and money was gone
According to the terms and conditions also right
If the TE has used this, the payout was rejected because of this, then the matter has been clarified
If you have deposited, played normally, and the money is not paid out, it would be ONE case where gamblejoe could possibly help
Would still wait for the answer from the casino, ggfs try again via Live Chat
Lg

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TranceBabe
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 01:42 pm CET#5
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warennn wrote on 14.12.2020 at 13:09: have you used the "trick" fromm nodep thread? think they have noticed and this way the error "fixed". I am just now a 80 € payout disappeared. But I have previously transferred 40 in Sport and the pay out from there. This is also at pending payment.

No, I have deposited there yesterday 10€ and thus achieved a win of 175€.
Of this I now wanted to pay out 100€. PS: The remaining 75€ are still on my account.

PS: GJ is unfortunately omitted here, Caro just told me that NetBet is not promoted by GJ.

Who else can I turn to in case of emergency? It is completely traceable, through which action the win has arisen. I have screenshots or PDF's of all actions.

This post has been translated automatically

Exter
Rookie

NETBET - problem/error with the payout

14th Dec. 2020, at 02:18 pm CET#6
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TranceBabe wrote on 14.12.2020 at 13:42
No, I deposited 10€ there yesterday and made a win of 175€.
Of this I wanted to withdraw now 100€. PS: The remaining 75€ are still on my account.

PS: GJ is unfortunately omitted here, Caro just told me that NetBet is not promoted by GJ.

Who else can I turn to in case of emergency? It is completely traceable, through which action the win has arisen. I have screenshots or PDF's of all actions.

I recommend you now just wait for the reply to the email, they will tell you then what is the matter . Have yes deposited and there is certainly a misunderstanding, that will be fine!

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BinGOLDiG
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 03:02 pm CET#7
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Liked this post: Avatar von TranceBabe TranceBabe
TranceBabe wrote on 12/14/2020 at 12:48 pm: Hello everyone,

i requested a withdrawal via Trustly this morning at NetBet in the amount of 100€. After sending the Verification code you get by mail, I got a popup saying that the withdrawal was rejected and that I should contact customer service. This would not have been an issue if the amount had been credited back to me. But it wasn't and the 100€ is now completely gone. 😡

The customer service I then immediately contacted by mail, because the Live Chat as always, is offline. However, I am still waiting for an answer. I will also contact Caro directly as a precaution. Maybe she can help in an emergency.

PS: Has anyone here possibly ever had a similar problem, which was then solved?
I would like to have my money back.

Greetings
TranceBabe





EXACTLY THE SAME PROBLEM I ALSO HAVE 300€ AT ONCE DISAPPEARED WITHOUT A TRACE... SIT NOW FOR AN HOUR BEFORE THE CHAT REQUEST AND NO ONE COMES ONLINE 😒

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Begbie
Elite

NETBET - problem/error with the payout

14th Dec. 2020, at 03:03 pm CET#8
1 Like

Liked this post: Avatar von TranceBabe TranceBabe
warennn wrote on 14.12.2020 at 13:09: have you used the "trick" fromm nodep thread? think they have noticed and this way the error "fixed". I am just now a 80 € payout disappeared. But I have previously transferred 40 in Sport and the pay out from there. This is also at pending payment.

What should be a trick? Nowhere is written how much you have to use within the hour.
What does not work is if you have not made a single turn.
And the discount is no longer available in the store.

This post has been translated automatically

BinGOLDiG
Expert

NETBET - problem/error with the payout

14th Dec. 2020, at 03:07 pm CET#9
1 Like

Liked this post: Avatar von TranceBabe TranceBabe
So if the customer service would be online, you would also be helped... Think the have today again a lot of system errors and because of corona there but no one sits or in the home office also not!
But do not think that the claim afterwards you had never had money or you would have violated the agb! Since only times must be worked!

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Falko
Icon

NETBET - problem/error with the payout

14th Dec. 2020, at 03:07 pm CET#10
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BingOo666 wrote on 14.12.2020 at 15:02
EXACTLY THE SAME PROBLEM I ALSO HAVE 300€ AT ONCE DISAPPEARED WITHOUT A TRACE.... SIT NOW FOR NER HOUR BEFORE THE CHAT REQUEST AND NO ONE COMES ONLINE 😒

Have also deposited for it at NetBet ? I have forever no longer deposited at Netbet, but since 3 weeks I pay there again a the weekly required 10er to get the Sunday free spins again. Only if you have erziel the win with a Deposit and now payouts have disappeared, then that is already a bad taste, I should come there also times by deposit to payout

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