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# Other Casinos #: NetBet money stolen ?

Topic created on 27th Oct. 2019 | Page: 1 of 1 | Answers: 7 | Views: 2,971
Jkb929

NetBet money stolen ?

27th Oct. 2019, at 01:37 am CEST#7
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Hello have yesterday night at 1 2 x 50 € paid by immediate transfer but were credited only 1 x but 2 x debited from my account. The chat is offline, the service phone also only the answering machine and on emails sent from the site also come no response. I am very desperate and do not know how to get my money back ... this ...... make me so angry service = 0. Do I have a legal chance to do something? Or do you have a Tip what I can do ? I do not want to wait any longer in the hope of an answer. And I think if the communication is already so bad then there is no one even if they answer me tomorrow 🤮🤮🤮🤮🤮🤮Then I have to wait for the next answer again days. Can only advise against this site. No customer support

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Saphira
Expert

NetBet money stolen ?

27th Oct. 2019, at 02:00 am CEST#1
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Would me in your place first calm down. I myself recently had problems with this casino, but then ultimately received my money from NetBet. Even if everything has dragged and was quite annoying. The chat is actually never to reach, but on mails is answered. Now we have eh weekend and it may be that the maybe only on Monday respond to your mails. However, do not look through completely, what you have deposited there now by mistake. The first sentence can be interpreted in many ways. At 12 o'clock 50 Euro deposited or 12 x 50 Euro deposited or at 1 o'clock 2 x 50 Euro? It's actually irrelevant, but I'll ask anyway. I think the problem can be solved

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Begbie
Elite

NetBet money stolen ?

27th Oct. 2019, at 05:04 am CET#2
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Send them an email with the two SOFORT transaction numbers. You can find them in your bank account statement in the reason for payment. They are not the fastest, so keep calm. If both transactions have been properly debited from your account and not e.g. a transaction could not be executed due to lack of funds, then the money will have already arrived. So, send them an email and cool down

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Timo0510
Top Member

NetBet money stolen ?

27th Oct. 2019, at 10:01 am CET#3
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Netbet is anyway on the Greylist because they neither pay outholt or retain wins.that already for over a year.just do not play there anymore

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Dbac79
Elite

NetBet money stolen ?

27th Oct. 2019, at 11:52 pm CET#4
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well i guess NetBet uses the excuse that it is sunday and they are not fully staffed then, just try again on monday with them

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BookOFClowns
Top Member

NetBet money stolen ?

28th Oct. 2019, at 12:20 am CET#5
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Timo0510 wrote on 27.10.2019 at 10:01: Netbet is anyway on the Greylist since they neither pay outholt or retain wins.That already for over a year.Simply no longer play there

Since is nonsense, with me have so far always paid out quickly by bank transfer via Trustly, just recently again 450, -Euro (deposited 50, -Euro)

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Kleinkariert
Expert

NetBet money stolen ?

28th Oct. 2019, at 02:29 am CET#6
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BookOFClowns wrote on 28/10/2019 at 00:20
There is nonsense, with me so far they have always paid out quickly by bank transfer via Trustly, just the other day again 450,-Euro (deposited 50,-Euro)

That is not nonsense! The casino was marked several times on different sites as unseriös, because they like times payouts very long delay or simply no longer respond.

Netbet belongs to the casinos that like to pull out all the stops for people who pay out too much and make it as exhausting as possible to pay out

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gamble1
Icon

NetBet money stolen ?

29th Oct. 2019, at 12:51 pm CET#8
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This also happened to me once mostly it is an error from Trustly, Sofort, etc...

All handle it the same the money should be refunded to your bank account after 7 days at the latest

if necessary you have to contact the casino

Everything half so wild

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