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# Other Casinos #: netbet have won but

Topic created on 04th Jul. 2019 | Page: 1 of 1 | Answers: 1 | Views: 1,479
sitzeplatz

netbet have won but

4th Jul. 2019, at 04:34 pm CEST#1
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i have paid 70 € at NetBet, have a bonus balance of 47,
play starbust, win 271 € and then I see that I have been deducted from my real money nix
but only from the bonus

i would like to have my win

can someone help me

from netbet itself I have neither answer nor money received

have written about 5 emails, the customer chat is offline yesterday,
and call back I can probably wait until christmas

This post has been translated automatically

Anonym

netbet have won but

4th Jul. 2019, at 04:58 pm CEST#2
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Nobody has liked this post so far
AGB`s point 14 bonus regulations states:

14.17 In the case of accounts that have been credited with a bonus, bets placed by the player will initially be based on the funds that the player has deposited into their NetBet account. Once these funds from such deposits have been used up, bets will be placed using the bonus balance from your account.

So here ONLY the support of the Provider will be able to help you, why why why. So there you have to practice patience and next time you take one of the casinos tested here, which offer a chat at any time 24/7

This post has been translated automatically

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