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# Other Casinos #: Netbet Casino does not pay out win and keeps asking for ID document

Topic created on 25th Dec. 2020 | Page: 1 of 1 | Answers: 1 | Views: 1,154
rabe777

Netbet Casino does not pay out win and keeps asking for ID document

25th Dec. 2020, at 09:27 am CET#1
0 Likes

Nobody has liked this post so far
Hello,
i have problems with the NetBet Casino....
I have a balance of 278 euros and do not get it paid out, it is always requested identification documents.
These I have sent but already 7 times also with different bills .Everything is legible.
I chat almost daily with the live support, there I get confirmation that my documents are in order, but the customer service still sends me a daily mail that I should send documents.
These 278 euros are not even win but my deposited money.... I have unfortunately lost enough and do not want to play now.
What can I do so that I finally get my money.
I have always deposited via Klarna immediately....

LG
Raven777

This post has been translated automatically

Anonym

Netbet Casino does not pay out win and keeps asking for ID document

25th Dec. 2020, at 09:46 am CET#2
0 Likes

Nobody has liked this post so far
Hey,
if you don't want to play anymore anyway, then maybe it would be a possibility that you delete your player account, then they won't be able to avoid paying out the balance to you...

This post has been translated automatically

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