Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: N1Casino - Delayed payout after curious lockout

Topic created on 03rd Aug. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,230
TommesOB
Hello all,

First of all, I do not use Bonuses or anything like that. My win was legitimate and no one has ever doubted that.

Just briefly to the story.

I had myself blocked in June 2019 in N1 Casino after I was quite frustrated because I just never won there. After a year, I contacted the Live Chat a week ago and asked that my account be unlocked.

Without asking, my request was met and my account was unlocked via live chat.

I then made some deposits via Trustly and ended up accumulating 8000€ in credit.
Of course I wanted to withdraw these funds. Account verified and then also get the same evening the confirmation that my account is now verified.

Withdrawals were still open.

The next day I received an email saying that their system had flagged my account as a duplicate and that I would now be blocked. I then checked all my emails to see if I had signed up anywhere. Nothing found.

I then replied to the email, the supporter assured me that my two withdrawals would definitely still be processed, but that my account would remain permanently closed (which I now also relatively indifferent)

Since then 5 days have passed, my money is still not there, in the live chat I am always put off. At the beginning it was "As soon as possible", today it was suddenly 7 days or more.

Maybe someone here has an idea how to talk to someone who doesn't just say "sorry i cant do anything for you". N1 is quite big as far as I am not mistaken.

Greetings


This post has been translated automatically

Silence
Amateur
And AGAIN the N1 Casino with a duplicate accusation. That this casino even still has an MGA license is ridiculous.



This casino comes grad with slightly higher payouts, now and then but already in the 3 digit range, with duplicate accusations and does not pay out.

I hope you get your money.

Look here in the forum times after, there are some contributions on the subject.



This post has been translated automatically

TommesOB
Silence wrote on 03.08.2020 at 10:55 am: And AGAIN the N1 Casino with a duplicate accusation. That this casino even still has a MGA license is ridiculous.



This casino comes grad at slightly higher payouts, now and then but already in the 3 digit range, with duplicate accusations and does not pay out.

I hope you get your money.

Look here in the forum times after, there are some contributions on the subject.



In the past, I was always able to pay out 4-digit amounts via Trustly within hours.

Currently everything is a bit strange...

This post has been translated automatically

TommesOB
Last night I was asked for an IBAN by a manager, today the money was in my account in full.

This post has been translated automatically

Hot Topics4th Nov. 2024 at 06:55 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately