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# Other Casinos #: MyWin24 Casino Verification Problems

Topic created on 12th Dec. 2018 | Page: 1 of 1 | Answers: 3 | Views: 1,508
b****r

Servus,

I requested a withdrawal at MyWin24 Casino 2 days ago and sent an email to the support (kyc@mywin24.com) with all the necessary proof and documents (passport front-back, bank statement, proof of address, bank card).

A day later I get a mail with the indication that my ID is broken, although this is not true at all. I told the casino's Live Chat about the situation and he said I should send my ID again to kc@mywin24.com.

So I scanned my ID from both sides, photographed from both sides and sent everything again in double execution.
I have already opened a complaint on Askgamblers and wrote a review about the casino which was deleted after a few hours although I have reported there only factually about this situation.

Does anyone have experience with this casino, or does anyone know what I can do to get my money?

LG

This post has been translated automatically

Anonym
If you have already initiated something via Askgamblers is good. I hope for you you will achieve something there, otherwise I see black for you...

The casino has only Curacao license..so in fact no license...:-/

Small note...the casino looks from the presentation alone already so creepy, that I would never voluntarily Deposit even a cent there...

This post has been translated automatically

b****r
MyWin24 just blocked my account today.
The complaint is opened and I hope that I will get my money.
I will never Deposit in this casino again and if I don't get my money I will try to harm the casino as much as possible.
There are already a few possibilities...keep you up to date.

This post has been translated automatically

Anonym
bonusabuser wrote on 13.12.2018 at 17:50: MyWin24 just blocked my account today.
The complaint is opened and I hope that I will get my money.
In this casino I will never Deposit again and if I do not get my money I will try to harm the casino as much as possible.
There are already a few possibilities...keep you up to date.

Then let it be a lesson to you and NEVER play in casinos with this license again

This post has been translated automatically

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