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# Other Casinos #: MyStake Payout 😤

Topic created on 04th Oct. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,471
N90KS
Visitor
I have already requested a payout via crypto at MyStake on Sunday around 2 o'clock. Since then, the whole thing is on processing and the support means he helps me only after I have waited 3 business days 😂. Honestly, is that supposed to be customer friendly?

Sorry I just had to let off steam

Are there any here with the same negative experience at MyStake?

By the way, my first payout also by crypto which I had requested weeks ago was paid out within 30 minutes. Makes the whole thing even more incomprehensible to me 🤔

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N90KS
Visitor
In the meantime, I no longer believe in a payout. Perhaps the topic should be moved to the Complaints section

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Andre
Expert
Moved the thread to the complaint section at your request

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genrix
Top Member

N90KS wrote on 04.10.2022 at 21:10: I have already requested a payout via crypto at MyStake on Sunday around 2 o'clock. Since then the whole thing is on processing and the support means he helps me only after I have waited 3 business days 😂. Honestly, is that supposed to be customer friendly?

Sorry I just had to let off steam

Are there any here with the same negative experience at MyStake?

By the way, my first payout also by crypto which I had requested weeks ago was paid out within 30 minutes. Makes the whole thing even more incomprehensible to me 🤔

Calm down, today is Thursday. Sometimes it takes a little longer.

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N90KS
Visitor

genrix wrote on 06.10.2022 at 10:58 am

Come on down, it's Thursday. Sometimes it takes a little longer.

Sure, it sometimes takes longer only the support constantly speaks of 3 working days so the money should have been there today at the latest. Unfortunately, nothing has arrived so far and the support keeps pushing the whole thing back. Now I should report tonight if it is not there

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N90KS
Visitor
After 6 days the amount was paid today

It is also important to know that there is no processing and therefore no payout on the weekend. Also, the processing should usually take a maximum of 3 business days. ( with me it was 5 working days )

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