Topic created on 23rd Aug. 2020 | Page: 1 of 2 | Answers: 10 | Views: 3,224
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Madmoney Casino
23rd Aug. 2020, at 02:11 pm CEST#1
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Hello,
Have deposited without bonus at Madmoney Casino and then wanted to withdraw 2000€, in order not to gamble the money again I contacted the Live Chat and asked if you can 1. That they set that you can not get it back, was denied, that would not work, 2. Then I asked if you can exclude me for 1 week, did not work either. 3. Then I asked what you can do instead, solution from them was to block account for 6 months, without thinking I said yes and then it went off 🥺
Whether it is then still paid out I asked them, was denied because no one cares about a closed account.
The whole thing is now over 2 weeks ago, have written several emails and asked that they open my account, first I have heard a week nothing, then I asked again, who wrote to me could not help me and has forwarded it to the Risk management and I was told again and again yes they answer today (that was on Friday)
Today again contacted the live chat and as an answer I got only that this is the live chat and not the risk management and have actually closed the live chat, so I can not contact this more.
Email I just wrote as a last attempt also not, but expect no response, what do I do now 🥺
There is not much you can do.
Send them jaden day an email and nerve the right.
But it's a Curacao casino, so you have a bad chance of getting your money anyway.
that sounds really bold!
Even if this will not help you, in almost every reputable casino you have settings where you can set maximum losses, etc..
The casino you mentioned here unfortunately does not have a serious license. I always wonder how people end up with such booths despite the flood of really decent casinos.
Of course, you could write a mail to the licensor, but probably that will bring little.
In your place, I would make the case known on the larger portals. Possibly, the casino will then also take a stand. Public pressure can help. If you do not know which sites these are, you can write me a pm.
upola wrote on 23.08.2020 at 14:43: Only that such casinos usually shit on their reputation.
The only thing they want is to cheat the player.
May be, but I would still try that.
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Anonym
Topic Creator
Former Member
Madmoney Casino
24th Aug. 2020, at 10:50 pm CEST#10
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Have now initiated a complaint about another page.
After I got today then also times a message from the casino, I come now no longer on the page, which will be but probably not closed 🤔😳
Madmoney Casino
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Have deposited without bonus at Madmoney Casino and then wanted to withdraw 2000€, in order not to gamble the money again I contacted the Live Chat and asked if you can 1. That they set that you can not get it back, was denied, that would not work, 2. Then I asked if you can exclude me for 1 week, did not work either. 3. Then I asked what you can do instead, solution from them was to block account for 6 months, without thinking I said yes and then it went off 🥺
Whether it is then still paid out I asked them, was denied because no one cares about a closed account.
The whole thing is now over 2 weeks ago, have written several emails and asked that they open my account, first I have heard a week nothing, then I asked again, who wrote to me could not help me and has forwarded it to the Risk management and I was told again and again yes they answer today (that was on Friday)
Today again contacted the live chat and as an answer I got only that this is the live chat and not the risk management and have actually closed the live chat, so I can not contact this more.
Email I just wrote as a last attempt also not, but expect no response, what do I do now 🥺
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Madmoney Casino
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contact Caro https://www.gamblejoe.com/communicator/caro/
or Julian https://www.gamblejoe.com/communicator/julian/
these two might be able to help you
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Send them jaden day an email and nerve the right.
But it's a Curacao casino, so you have a bad chance of getting your money anyway.
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They can not.
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why
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But you should know that you can not be helped by the mods.
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that sounds really bold!
Even if this will not help you, in almost every reputable casino you have settings where you can set maximum losses, etc..
The casino you mentioned here unfortunately does not have a serious license. I always wonder how people end up with such booths despite the flood of really decent casinos.
Of course, you could write a mail to the licensor, but probably that will bring little.
In your place, I would make the case known on the larger portals. Possibly, the casino will then also take a stand. Public pressure can help. If you do not know which sites these are, you can write me a pm.
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Madmoney Casino
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The only thing they want is to cheat the player.
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Madmoney Casino
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May be, but I would still try that.
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Madmoney Casino
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After I got today then also times a message from the casino, I come now no longer on the page, which will be but probably not closed 🤔😳
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