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# Other Casinos #: Lucky Wins and VulkanVegas Casino unserious

Topic created on 03rd Feb. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,027
Mona23

Lucky Wins and VulkanVegas Casino unserious

3rd Feb. 2022, at 11:52 pm CET#1
0 Likes

Nobody has liked this post so far
Hello dear team... I hope you can help me... I have unsubscribed and blocked at both casinos because I have read (unfortunately too late) relatively often that these casinos are not serious. Now I have the following problem: at LuckyWins am blocked (which was not so easy, because you could not do this through his profile but had to write to a separate email address which I then got from the LiveChat with a lot of grumbling and I say and write about a week to answer have waited u d it took another week until then supposedly my account is blocked, now I still get at least 8 mails and 3 SMS the week, I have now sent a total of 13 mails that they should please delete my data ... NO RESPONSE

AT VulkanVegas Similar spectacle: you can not blog in your profile, separate mail address written to, after 6 days I was blocked, get min. the same in advertising as at LuckyWins and the answer is : According to AML policy you need to complete the Verification process to delete your account completely. For this, we ask you to upload the following documents in your profile on the "KYC Verification" tab and contact us
1) The copy or a digital photo of your passport (ID card). It is allowed to hide the number and series of the passport except 2 characters;
2) A document that can prove your residence (e.g. copy of a bill or utility bill).
3) A screenshot of your bank account or a photo of your card, where your first and last name and account number are indicated.
4) A bank statement showing the Deposit made via instant bank transfer on our website.
In order to pass the identification procedure, you should provide all the data in high quality

If you want to delete your data, please contact the other department. Please send your request to privacy@vulkanvegas.com

This can't be true😩
Please help me... thank you in advance

This post has been translated automatically

B****3

Lucky Wins and VulkanVegas Casino unserious

4th Feb. 2022, at 07:44 am CET#2
0 Likes

Nobody has liked this post so far
Ignore and good .

This post has been translated automatically

Paddington
Expert

Lucky Wins and VulkanVegas Casino unserious

4th Feb. 2022, at 08:46 am CET#3
1 Like

Liked this post: Avatar von Mona23 Mona23
LuckyWins
You should definitely avoid a casino that offers fake novos! Here just write the support again that you want to be unsubscribed from all newsletters.

VulkanVegas
Very good casino, with a great bonus offer! They are definitely not dubious. Often played there and always received my money without any problems. In your case, just ignore the KYC

This post has been translated automatically

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