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# Other Casinos #: Lottoland verification takes time and now no login possible anymore

Topic created on 16th Jun. 2023 | Page: 1 of 1 | Answers: 11 | Views: 5,243
at0602

Lottoland verification takes time and now no login possible anymore

16th Jun. 2023, at 11:13 am CEST#1
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Hello dear ones!

On Sunday I have had a larger win at Lottoland.on Monday I should submit everything. Is done with a few touch ups. Was also always in contact with the department. Until today I could log in. Now my account is blocked and no one tells me why. Everything was fine in the last months. Withdrawals have worked. Now that I am so lucky, nothing works. Please help me!


Always been friendly in email and nothing has happened.


Please for help!


Thank you and best regards Anja

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Tonkabohne
Top Member

Lottoland verification takes time and now no login possible anymore

16th Jun. 2023, at 03:08 pm CEST#2
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Hi Anja.

Have already written it once in another thread:


Is Lottoland legal in Germany?

Secondary lotteries like Lottoland or Lottohelden have no official state license in Germany and are therefore prohibited.
Status:10.02.2023

Can be that you get nothing ! Or they close down ?

How much was your win ?

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Sebi123
Amateur

Lottoland verification takes time and now no login possible anymore

16th Jun. 2023, at 03:25 pm CEST#3
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Tonka Bean wrote on 06/16/2023 at 3:08 pm: Hi Anja.

Have written it before in another thread:


Is Lottoland legal in Germany?

Secondary lotteries like Lottoland or Lottohelden have no official state license in Germany and are therefore prohibited.
Status:10.02.2023

Can be that you get nothing ! Or they close down ?

How much was your win ?

But if they are really illegal why does the German state not block this site? Could but now finally be so far on the part of the gambling authority Saxony Anhalt.


Is but just not happened until today.

So in my opinion Lottoland is not illegal the German state wants to make you believe that but of course so.

The state fears competition from the German lottery.




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Falko
Icon

Lottoland verification takes time and now no login possible anymore

16th Jun. 2023, at 05:24 pm CEST#4
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But that was also often common practice that casinos block access to the player account for a few days with a very high payouts. Since they then make internal checks, whether everything has gone right with the larger win. Could well be that it is the same here now. Then you either get ne mail after the review, that everything is fine, or find out if you contact the support by mail. Directly in the Live Chat is then usually not, if a login is not possible.

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WahrheitsChecker

Lottoland verification takes time and now no login possible anymore

14th Jul. 2023, at 02:57 pm CEST#5
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Hello Falko,

where exactly should be the Live Chat ?

I can't find any URL on the whole page, nor do I see a pop-up with a chat window.

Of course logged in....

Thanks and greetings

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Toastbrot
Experienced

Lottoland verification takes time and now no login possible anymore

14th Jul. 2023, at 03:05 pm CEST#6
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As mentioned above, it is at casinos also often so that in a Verification for a slightly larger win often the account is closed for a short time just because it is probably completely screened, consultation with Provider whether everything is legal, etc.. And then it is reopened and you are paid out... Would not fall into panic yet... According to trustpilot, Lottoland is still relatively reputable in terms of ratings...

Would try to contact the support must be somehow possible that there is an email or Live Chat in the best case

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Falko
Icon

Lottoland verification takes time and now no login possible anymore

14th Jul. 2023, at 06:38 pm CEST#7
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WahrheitsChecker wrote on 14.07.2023 at 14:57: Hello Falko,

where exactly should be the Live Chat ?

Do not find any URL on the whole page nor does a pop-up go up for me with chat window.

Of course logged in....

Thanks and greetings

Whether Lottoland has a live chat, I do not know because I do not have a player account there. I had only responded here to the TE's concerns about why the casino might have temporarily suspended his player account. As for him the TE seems to have solved his problem then probably also, because he has written since then no more post here.

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WahrheitsChecker

Lottoland verification takes time and now no login possible anymore

15th Jul. 2023, at 08:55 pm CEST#8
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Falko wrote on 14.07.2023 at 18:38:

Whether Lottoland has a Live Chat, I don't know because I don't have a player account there. I had only replied here to the TE's concerns about why the casino might have temporarily suspended his player account. As for him the TE seems to have solved his problem then probably also, because he has written since then no more post here.

Looks unfortunately nevertheless rather bad see new + credible evaluations of Kallados and/or S. Neubauer with

https://de.trustpilot.com/review/lottoland.com

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bert00712

Lottoland verification takes time and now no login possible anymore

16th Jul. 2023, at 12:49 am CEST#9
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On the other hand, there are also a lot of players there who have been paid the wins. What exactly they have done in the bad reviews is not apparent.

How does it actually look here in the forum? I haven't found that many actual stories about payouts here.

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Katyanoack
Experienced

Lottoland verification takes time and now no login possible anymore

16th Jul. 2023, at 10:14 am CEST#10
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at0602 wrote on 16.06.2023 at 11:13 am: Hello dear ones!

On Sunday I had a bigger win at Lottoland.On Monday I should submit everything. Is done with a few touch ups. Was also always in contact with the department. Until today I could log in. Now my account is blocked and no one tells me why. Everything was fine in the last months. Withdrawals have worked. Now that I am so lucky, nothing works. Please help me!


Always been friendly in email and nothing has happened.


Please for help!


Thank you and best regards Anja


I have been waiting for my Verification for almost 1 year. So something is going wrong.

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Langhans_innen
Expert

Lottoland verification takes time and now no login possible anymore

17th Jan. 2024, at 02:41 pm CET#11
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My modest first experience with Lottoland was actually quite reasonable. I was able to turn this €2 free bet into €21.88. For whatever reason, I was already verified (I never sent anything there, maybe there was something with a 1 cent transfer and code or something like that...I can't remember). Paid out once and saw what happened...no mail, no message, nothing at all....2 days later money arrived. I wasn't quite so sure about that, to be honest

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Falke
Expert

Lottoland verification takes time and now no login possible anymore

17th Jan. 2024, at 08:23 pm CET#12
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Lottoland has a Live Chat, but it's a bit hidden. As far as I can remember, you have to go to the FAQ and then click on something. Then you should find the live chat somewhere.

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