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# Other Casinos #: Lottohelden no longer pays out! (Page 3)

Topic created on 21st Apr. 2023 | Page: 3 of 4 | Answers: 30 | Views: 26,897
53thbdh
I got an answer from them today, I wrote to the support yesterday, that you read a lot of negative on the Internet in relation to payout.
In the mail it said that the winning amount has been transferred and will be booked to my account by next week at the latest.

I am curious... If not I will withdraw all deposits

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53thbdh

Roman55 wrote on 23.07.2023 at 18:13: Lottohelden no longer pays out my wins. No one responds to my emails anymore. Have booked all payments of the last 8 weeks back . Now they report at once immediately . And immediately with a reminder. How would you continue to proceed with Lottohelden?

I will also get my deposits back next week Wednesday.

I got a mail from them the day before yesterday that if I specify another bank account which is not at the Volksbank, my win is transferred until next week Tuesday in any case.
Have the another account number sent with screenshots etc that it is also my account, since then I'm waiting for an answer 😂...

Wednesday evening at the latest I withdraw all transfers, let's see what happens then, I'm in any case in rechtschutz...

Too bad actually for the side...

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53thbdh
With the new iban from Ing diba my money was now actually transferred.... So there seems to be actually a problem with the Volksbank.... I'm pretty surprised and happy 😀

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Batista1977
I think I read that a gambling authority has been set up in Halle.
The proceed against Lottoland, and Lottohelden.
Which, by the way, has the same IBAN.
Same association.
You will also no longer get paid out.
Since the authority, have put a bar in front of it.
I had already wondered that Folgelastschrift stands there, but the next day, was not debited.
My bank, had then told me, everything what was booked by direct debit, back.
8 weeks time.





https://www.gluecksspiel-behoerde.de/de/


https://www.gluecksspiel-behoerde.de/de/component/search/?searchword=lottohelden&searchphrase=all&Itemid=834

Payment Blocking ( Payment Blocking ) is a regulatory order requiring the payment service Provider processing the payment transaction to block the player's payment to the gaming operator and vice versa.

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53thbdh

Batista1977 wrote on 10.08.2023 at 15:27: I believe to have read that in Halle, a gambling authority, was created.
The proceed against Lottoland, and Lottohelden.
Which, by the way, has the same IBAN.
Same association.
You will also no longer get paid out.
Since the authority, have put a bar in front of it.
I had already wondered that Folgelastschrift stands there, but the next day, was not debited.
My bank, had then told me, everything what was booked by direct debit, back.
8 weeks time.





https://www.gluecksspiel-behoerde.de/de/


https://www.gluecksspiel-behoerde.de/de/component/search/?searchword=lottohelden&searchphrase=all&Itemid=834

When blocking payment flows ( Payment Blocking ), the payment service Provider processing the payment transaction is requested to block the payment of the player to the gaming operator and vice versa as part of a regulatory order.

My win was definitely paid out, my gambling account was even in the minus because I have booked the debits back... When the win was booked back after a while because they allegedly have problems with the Volksbank was the account back in the plus, then I have an account of Ing diba specify and again requested a payout of € 4000. The money was then transferred to me after 3 days, I had not expected more...


Well today I logged into Lottohelden again, what I saw then made me speechless, my account is currently with over 4000 euros in the minus.... I do not understand that 😅...

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Batista1977
About the administrative procedure for blocking lottery bets from Lottoland that are not eligible for authorization
The network of companies operating under the name Lottoland has been offering illegal gambling for years. This offer is particularly precarious, as many players believe that they are participating in a lottery game at Lottoland. However, this is not the case. The offers made by Lottoland at lottoland[dot]com, lottohelden[dot]com and lottohelden[dot]de are bets on the outcome of a lottery draw instead of participating in the actual lottery draw. These offers are not permissible on the basis of the State Treaty on Gambling and have therefore already been prohibited. However, they can still be accessed on the Internet. For this reason, the first legal steps taken by the Joint Gambling Authority of the German federal states were aimed at preventing the Lottoland offers by means of the administrative procedure for IP blocking.

-Edit by Andre: Font color and formatting adjusted-

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Sebi123
Amateur
Of course, the state says that Lottoland is illegal - it doesn't want to have competition to its lottery offer.

Lottoland is not the real state lottery but you bet, so to speak, only on the results of the draws that says Lottoland but also that they are just a private lottery provider.

The sit on Malta so but then the laws apply from there or not and just not from Germany.
What else would it be if they had their seat here.

The basic problem is I think if they can not pay out or want to do ultimately nothing against it and the win somehow sue.

If they are really illegal or would be but the IP Plockung come.
Only until now the just did not come...

Nevertheless, Lottoland is now too hot for me but rather because you always read that the account was closed after a payout.


Is just as with the Online Casinos without a German license also because the state does not want you to play at such... but please at his online casinos after the whitelist...

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Toastbrot
Experienced

Sebi123 wrote on 10.08.2023 at 19:18: Of course the state says that Lottoland is illegal he does not want to have the competition to his Lotto offer.

Lottoland is not the real state lottery but one bets so to speak only on the results of the draws that says Lottoland but also or that they are just a private lottery provider.

The sit on Malta so but then the laws apply from there or not and just not from Germany.
What else would it be if they had their seat here.

The basic problem is I think if they can not pay out or want to do ultimately nothing against it and the win somehow sue.

If they are really illegal or would be but the IP Plockung come.
Only until now the just did not come...

Nevertheless, Lottoland is now too hot for me but rather because you always read that the account was closed after a payout.


Is just as with the Online Casinos without a German license also because the state does not want that you play at such... but please at his online casinos after the whitelist...

Well the state does not say it only purely factually considered it is just illegal. Yes Lottoland/helden has their headquarters in Malta and the associated license and invokes itself yes to the fact that they have their headquarters in the EU and EU law applies so it is not illegal.


Problem here is that gambling laws of each EU country regulates and regulates itself and these rules have priority over EU law. Thus, if they do not appear on the whitelist, they are defacto "illegal".

I mean of course it is tempting to play there and often cheaper than here regulated official providers but exactly these problems, winnings payment is not carried out / does not arrive, no one is available, etc.... Apart from the fact that it is probably really due to the fact that the banks are now blocking bit by bit the payments to and from Lottoland / heroes so it does not seem now as if Lottoland would communicate effectively with customers and offer solutions... They can advertise but daily with any new promotions for German customers...
And what happens if you hit the Jackpot in the second lottery and they refuse to pay out... who helps you in that case? After all, we're not talking about a few hundred euros that a casino does not pay out, which also happens from time to time, but in this case probably a sum in the millions... For that alone, the whole thing would be much too hot and too dangerous for me. In casinos I understand it somewhere by the rules that apply here (max bet - mandatory breaks, etc.) that you still try to circumvent the whole thing...
But with a lottery? What advantages besides the savings that one has since one bets on a secondary lottery one has because?

For me it is still incomprehensible what advantage these lotteries should have

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Sebi123
Amateur
Well at Lottoland there are also lotteries with a winning chance of 1 to 10 million on the Jackpot stat 1 to 149 million on the other hand there are but also the Games of chance where also 1 to 10 million therefore already somewhat larger winning chances

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Palindrome

53thbdh wrote on August 10th, 2023 at 6:35 pm:

My win was definitely paid out, my game account was even in the minus because I posted the direct debits back... When the win was posted back after a while because they allegedly had problems with the Volksbank, the account was in the plus again, after that I specified an account from Ing diba and again requested a payout of 4000 €. The money was then transferred to me after 3 days, which I hadn't expected...


Now today I logged in to Lottohelden again and what I saw left me speechless, my account is currently over €4,000 in the red. I don't understand this 😅...

hello

Did you have to pay back the 4000 euros or what happened next?
Lg joe

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