Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Long payout at Wu..ino?

Topic created on 09th May. 2019 | Page: 1 of 2 | Answers: 11 | Views: 3,659
Spieler55

Long payout at Wu..ino?

9th May. 2019, at 12:13 am CEST#1
0 Likes

Nobody has liked this post so far
Hello dear community,

i have won a few days ago around 1.600€ (without bonus and first payout). The facts are as follows:

1. Requested payout via bank transfer
2. Withdrawal canceled, because I was of the opinion that Trustly could go faster. So I requested a payout via Trustly.
3. After contacting support a few times, I was told that I would have to payout via bank transfer since I also deposited via Sofortüberweisung
4. Requested payout via bank transfer. This is now about 36 hours ago and the payout is still listed as "open" in my account
5. After contacting chat again, in which I mentioned that yes, they advertise a 24-hour period (referring to the approval process, not the final bank transfer), I was waved off with the fact that it would take 1-3 business days

Am I getting ahead of myself? I'm a bit intimidated, as I've read, among other things, not exactly positive things about the blue casino with the W here. The chat is no longer available for me despite an indicated waiting time of < 5 minutes

What do you recommend as a further course of action? Wait and let the third day pass? As I said, I am a bit unsure.

Thanks a lot for your help!

Edit: Maybe supplementary to this: I have not been asked to verify anything yet and under the "Account Verification" menu item it says: There is nothing to verify. You are ok!

This post has been translated automatically

Cenk228
Amateur

Long payout at Wu..ino?

9th May. 2019, at 12:40 am CEST#2
0 Likes

Nobody has liked this post so far
You might get an email that you have to verify yourself completely first

Unfortunately, this will take a few days.

This post has been translated automatically

Spieler55

Long payout at Wu..ino?

9th May. 2019, at 12:42 am CEST#3
0 Likes

Nobody has liked this post so far
Cenk228 wrote on 09/05/2019 at 00:40: Could be that you get an email that you have to verify yourself completely first

This then also unfortunately takes a few days.

Thank you for your answer.

Have you had a similar case (experienced or witnessed) and can report a positive outcome?

Best regards!

This post has been translated automatically

Cenk228
Amateur

Long payout at Wu..ino?

9th May. 2019, at 01:06 am CEST#4
0 Likes

Nobody has liked this post so far
Player55 wrote on 05/09/2019 at 00:42 PM
Thank you so much for your reply.

Did you have a similar case (experienced or witnessed yourself) and can you report a positive outcome?

Kind regards!

Unfortunately, I do not play at the above-mentioned Provider, but I know that from other casinos, where first of all it says that currently no Verification is necessary. If you then pay out a four-digit sum, they want several dokumunte and take their time with the verification so that you cancel the withdrawal and continue to play until 0 €. Would in your place always let you verify before you count out so hate everything then behind you. Hope you get your money as soon as possible, try it times in the chat villeicht you have to verify yes really before so that they process the

This post has been translated automatically

GambleAddict777
Amateur

Long payout at Wu..ino?

9th May. 2019, at 05:05 am CEST#5
0 Likes

Nobody has liked this post so far
Player55 wrote on 09/05/2019 at 00:13: Hello dear community,

i have won a few days ago around 1,600€ (without bonus and first payout). The facts are as follows:

1. Requested payout via bank transfer
2. Withdrawal canceled, because I was of the opinion that Trustly could go faster. So I requested a payout via Trustly.
3. After contacting support a few times, I was told that I needed to payout via bank transfer as I also deposited via Sofortüberweisung
4. Requested payout via bank transfer. This is now around 36 hours ago and the payout is still listed as "open" in my account
5. After contacting chat again, in which I mentioned that yes, they advertise a 24-hour period (referring to the approval process, not the final bank transfer), I was waved off with the fact that it would take 1-3 business days

Am I getting ahead of myself? I'm a bit intimidated, as I've read, among other things, not exactly positive things about the blue casino with the W here. The chat is no longer available for me despite an indicated waiting time of < 5 minutes

What do you recommend as a further course of action? Wait and let the third day pass? As I said, I am a bit unsure.

Thanks a lot for your help!

Edit: Maybe supplementary to this: I have not been asked to verify anything yet and under the "Account Verification" menu item it says: There is nothing to verify. You are ok!

Hi,
first of all congratulations on your win.
A friend of mine had such a similar case with the same Provider, even with a higher payout amount than yours.
I hope you are patient, with him the Verification took about 2 weeks and afterwards it was paid out.
Best to ask in the chat how you can verify yourself or where you should send your documents
Chat history best somewhere always hold as proof.

This post has been translated automatically

Anonym

Long payout at Wu..ino?

9th May. 2019, at 08:01 am CEST#6
0 Likes

Nobody has liked this post so far
What has actually become of the matter with the hackers of Wunderino here in the forum? Had read something about it in some threads.

This post has been translated automatically

Anonym

Long payout at Wu..ino?

9th May. 2019, at 08:23 am CEST#7
0 Likes

Nobody has liked this post so far
Whether with or without Verification, it may take a few days at Wunderino, possibly
3-6 days. But this is not unusual. Some write: in a few minutes, but
the in-house processes then need a few days, with many casinos.

This post has been translated automatically

Spieler55

Long payout at Wu..ino?

9th May. 2019, at 10:38 am CEST#8
0 Likes

Nobody has liked this post so far
Thank you very much for your answers.

I will probably wait today, that would be just under 2 1/2 days waiting time, if nothing happens I will then probably ask for a Verification in the evening

With all providers went so far much faster, even with somewhat higher amounts. But here never again.

Kind regards and a nice day

This post has been translated automatically

Pittingbull

Long payout at Wu..ino?

9th May. 2019, at 12:22 pm CEST#9
0 Likes

Nobody has liked this post so far
Hello,

i have actually Saturday 04.05.19 a win of 3k At W...... .O, ordered to pay out and have so far also nix on the account.
My player account has been verified for a long time, because I actually wanted to avoid such long waiting times.
Ok it was the weekend in between but now it's already Thursday and on my player account is still OPEN payout.
Now I'm really worried whether the still pay out at all...
I have already won at some Online Casinos and also in the 4 digit range, have even made at a 7 payouts a 1000 € after each other, because they have transferred only max 1000, I've given it at 6 o'clock in the morning in order and at 13 o'clock everything was on my account.
Now I read that some have the same problem with W....O, I mean morts TV advertise and then do not pay out the wins is already wanton fraud in my eyes...because some have not even received it.
Do you have any tips on how I should proceed?
One thing is for sure I will now really think about whether I give me that at all again....at the Deposit it is also fast.
At the chat is always said 1-3 days processing time now we already over and nothing changes somehow.

LG

This post has been translated automatically

Spieler55

Long payout at Wu..ino?

9th May. 2019, at 02:29 pm CEST#10
0 Likes

Nobody has liked this post so far
Hello Pittingbull,

the quote function seems to be spinning for me right now
I can confirm your experience with other OCs, I was the same
I was told today in the chat that the payout will be processed today. When the employee gave the standard answer that it takes 1-3 days, I asked "then it should be processed today?". He confirmed that it would
I photographed this in hopes that I can apply some pressure tomorrow if it is not processed

I also find it somewhat strange that almost all chat employees have male names, which one would rather attribute to an older generation

I don't have any tips on how to proceed, but I have the feeling that the helpfulness of the employees varies enormously. Maybe you try it more often in the chat and try to get some info.

Best regards!

Edit: "All" inserted

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:50 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately