# Other Casinos #: Locowin withdrawal requested account locked
Best Online Casinos
Hot Topics18th Nov. 2024 at 05:31 am CET
-
Langhans_innen, on 16th Nov. 2024 at 10:07 am CET
-
TennisFreak, on 14th Sep. 2024 at 07:52 pm CEST
-
R3hab, today at 03:42 am CET
-
R3hab, today at 03:34 am CET
-
R3hab, today at 03:31 am CET
-
R3hab, today at 03:20 am CET
-
Bacione85, today at 03:06 am CET
-
Beccyt69, today at 01:10 am CET
-
frapi07, today at 12:14 am CET
-
gamble1, today at 12:06 am CET
-
JJepsa96, yesterday at 10:19 pm CET
-
JJepsa96, yesterday at 10:17 pm CET
-
Patizi, yesterday at 09:44 pm CET
-
bigbig, yesterday at 07:59 pm CET
-
danny005, yesterday at 06:07 pm CET
-
Hanshanshans, yesterday at 03:12 pm CET
-
frapi07, yesterday at 11:17 am CET
-
Jasonknz878, on 16th Nov. 2024 at 11:37 pm CET
-
Pat1991, on 16th Nov. 2024 at 06:53 pm CET
-
Julian, on 16th Nov. 2024 at 06:51 pm CET
-
fischermann, on 16th Nov. 2024 at 08:41 am CET
-
Tanja1987, on 16th Nov. 2024 at 07:44 am CET
-
Donnie, on 15th Nov. 2024 at 02:53 pm CET
-
Casinonutzer1307, on 15th Nov. 2024 at 02:15 pm CET
-
Stromberg, on 15th Nov. 2024 at 09:15 am CET
-
frapi07, on 15th Nov. 2024 at 02:45 am CET
Major raid due to illegal gambling in East ...
BetMGM: One of the biggest US bookies has arrived in ...
GambleJoe Team
JulianCommunity-Manager / Complaint Specialist
CounterSoftware developer
MatthiasProject manager
DanielFounder
Community Forum-Moderators
Members who assist the GJ team in moderating the forum.
Andre
gamble1
Langhans_innen
Saphira
Locowin withdrawal requested account locked
Nobody has liked this post so far
i have the following problem: I signed up for LocoWin about 6 weeks ago. In this time I have played the first two weeks something. I have paid out once 1000 euros during this time. This went smoothly and Verification was not necessary at that time. After that I paused my account for 30 days. The day before yesterday I logged back into my account. With my balance of 200 euros, I played my way up to 2300 euros. I posted this yesterday for withdrawal. During my break I received a mail from Locowin to verify my account. I have sent my documents the day before yesterday, with the login to my account to the specified mail address
Today I wanted to log into my user account and it says: The account has been permanently blocked
Of course, I immediately contacted the Live Chat, which at first did not want to help me and only referred to the mail address. Only with insistence they told me my account was locked because I allegedly have not uploaded any documents. Please what? A permaban?
When I said I would contact the MGA, the employee could even suddenly check whether my e-mails with the documents had arrived. Of course, supposedly none had arrived. When I said that I could make a screenshot of my outbox, I was suggested to send several mails with only two documents each. This is what I did. Miraculously, the mails suddenly arrived. The employee told me that I have to wait until the account is verified, if it is verified. What about the payout? No answer from the employee.
I think it is an absolute disgrace to permanently block accounts. Strangely, one day after a withdrawal of 2300 euros was requested.
The contact with the casino is really cumbersome and lengthy. I'm afraid that I will not see the payout and would appreciate help.
Maybe there is someone here who can give me tips on how to get my money.
This post has been translated automatically
Locowin withdrawal requested account locked
Liked this post:
Crixcrox
I would wait in your place once until you are verified
Since you have not done anything wrong according to your statement, your money must be paid out or in the case that your account remains closed, your Deposit must be refunded because in this case, if the casino decides to block you because you have not verified yourself, you have no right to your money since you never had a chance to win anything
But I would not think so far now and wait and see what comes as an answer nerv ruhig the chat if nothing happens in a few days
This post has been translated automatically
Locowin withdrawal requested account locked
Nobody has liked this post so far
The first withdrawal went well... and especially without Verification
However, with the start of play after the 30 days I have sent the documents
I have not played with bonus. My details in the account are all correct. Therefore, I think I have not been guilty of anything
This post has been translated automatically
Locowin withdrawal requested account locked
Nobody has liked this post so far
The problem in my opinion is that you once received € 1,000 and then have not been verified many casinos currently offer an exemption limit but expect despite everything sooner or later a verification
I do not assume now that you were underage at the time of the first withdrawal because then it would be clear why the account is closed but it may of course also be the opinion of the casino is that you have to verify in a certain time when the account exists
would times wait until Friday vill even Monday you can inquire from time to time after the status
This post has been translated automatically
Locowin withdrawal requested account locked
Nobody has liked this post so far
Just find it striking that it comes at the same time as the payout to the block. I will now wait a few days and then give feedback
This post has been translated automatically