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# Other Casinos #: Light casino deletes €70,000 balance (Page 3)

Topic created on 11th Feb. 2021 | Page: 3 of 3 | Answers: 27 | Views: 7,184
yceboerg
Jonasgamble wrote on 11/02/2021 at 23:25: Awesome story! And really brazen.

Maybe you can claim your game history from Play and go and the other slot providers? Do you happen to have a winning picture with the game round on it?

If you now receive confirmation from the game providers and the rounds do not show up in the game history, then this is very clear fraud and forgery. Then I personally would think about legal steps in your situation.

Maybe a complaint to Askgamblers would be an option. These have helped me once with a small problem (but were only 100 euros)


Greetings


Hey, I have fortunately made a video of the
Gameplay, in this is clear to see what the "final balance" is and when the last time was played. I also recorded the date on the laptop and the time at the bottom right because I smelled that something is wrong.

I'm waiting until Monday for the game history on the part of LightCasino, this I still have not received despite asking yesterday.

After that I will take further steps.

Thanks for all your messages and efforts!

LG

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GereonRath12
Experienced
I have also had "negative" experiences with the group regarding the duration of Verification and withdrawals, as well as their restrictions. In their T&Cs it is still described as a Curacao licensed casino, but MGA license is present
How did your case progress?
Did anyone help you or did the casino get back to you?

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Paddington
Expert
Royal777 wrote on 11.02.2021 at 18:42
As I said, it is not apparent to me that it is a NonSticky. So be it

Sending a game history actually only takes a few minutes, sometimes it happens directly.

You were told by the casino that your account was closed due to suspicion of third-party access, but this was subsequently refuted. But why is your account still blocked? There must be a reason for this!

Your playing style was quite immense and extreme, as if you had lost control for an outsider. This would be a reason to ban you, but it would not explain why your balance was reset.

How about the 200 free spins you received when you deposited? They are guaranteed not to be NoNSticky. These have a wager of 40x & 5€ MaxBet

Light Casino is 100% Non Sticky!

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Paddington
Expert
yceboerg wrote on 02/12/2021 at 09:14 AM
Hey, I have fortunately made a video of the
Gameplay made, in this is clear to see what the "final balance" is and when the last time was played. I also recorded the date on the laptop and the time at the bottom right because I smelled that something is wrong.

I'm waiting until Monday for the game history on the part of LightCasino, this I still have not received despite asking yesterday.

After that I will take further steps.

Thanks for all your messages and efforts!

LG

Has something happened to you in the meantime?

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Anonym
Yes that would also interest me

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SpinMeUp
Rookie
SimonH wrote on 14.03.2021 at 16:57
Has anything happened with you in the meantime?

From CasinoGuru:

"Dear Selina,
Based on the evidence I received from the casino, it does look like the funds were played by you. Please reply to the email I sent you, otherwise, I will be forced to reject the complaint"

and

" We are rejecting the complaint because the player stopped responding to our messages and questions and did not provide any further evidence in her favor."

This post has been translated automatically

Kuno_Korken
Amateur
SpinMeUp wrote on 03/15/2021 at 17:27
From CasinoGuru:

"Dear Selina,
Based on the evidence I received from the casino, it does look like the funds were played by you. Please reply to the email I sent you, otherwise, I will be forced to reject the complaint."

and

" We are rejecting the complaint because the player stopped responding to our messages and questions and did not provide any further evidence in her favor."

So did you stop responding there or what?

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Anonym
SpinMeUp is not TE at all...

This post has been translated automatically

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