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# Other Casinos #: karamba.com / Karamba Casino. Problems with game on the part of the operator! (Page 3)

Topic created on 24th Jan. 2019 | Page: 3 of 3 | Answers: 29 | Views: 7,106
Anonym

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:09 pm CET#22
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Maus260 wrote on 24/01/2019 at 14:04
In the video the symbols were not on a Liene on the screenshot also not! at the video there was bonus! and at the screenshot nothing! You just do not want us the 2000 € Gönnen or are jealous otherwise I can not explain your behavior here me! or you are employees of Karamba! who want to manipulate the here!

At least this is a consumer deception! Or a fraud!

It is about PROFIT LINES not normal straight lines. In the video the 3 bonus symbols are on a PROFIT LINE the first time, but not the second time.

This post has been translated automatically

thebutcher85
Amateur

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:22 pm CET#23
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thanks bone here again a picture to explain in the video line 12 hit your screenshot no active line https://ibb.co/jTJSm4R

thebutcher85

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Begbie
Elite

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:28 pm CET#24
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Bones wrote on 01/24/2019 at 14:07: Please open the game now. Then click on info. Then go to page 2. there you will find all the paylines. In the case of the video, the three symbols are on payline 12. In the case of your picture, the symbols are on no payline at all. Is it so hard to understand that you are just wrong here? Please, please check this out for yourself

By the way, it is quite nasty to call anyone a casino employee here who simply explains to you very very slowly why you were completely justified in not triggering any free spins

Your picture with the 3 bonus symbols is just like a picture with 2 bonus symbols. It does not trigger a bonus because it is NOT on ANY of the 50 ACTIVE LINES.

so if he still does not understand after the explanation...

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Maus260

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:42 pm CET#25
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Hello [FirstName],

[BrandName].....Guarantees you a unique online gaming experience!


We have analyzed the bet ID you sent us. We also check the video and this ID is not related to a winning bet. You have selected 50 lines and in order to win the bet, the symbols should be in the position that we have indicated with the red line.
The bonus symbol did not fall into the correct line of the paytable.

We are sorry to inform you that you did not win.
Contact us anytime via online chat for instant response and best daily offers or via email at Care@[MailDomainName].

Good luck [FirstName], we hope you will soon be one of our big [BrandName] winners.

Sincerely,

****G
Account Manager
[BrandName]


Ticket Details


Ticket ID: 39143
Department: General
Type: Task


A cheek!

This post has been translated automatically

Anonym

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:47 pm CET#26
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Mouse260 wrote on 01/24/2019 2:42 PM: Hello [FirstName],

[BrandName].....Guarantees you a unique online gaming experience!


We have analyzed the bet ID you sent us. We also check the video and this ID is not related to a winning bet. You have selected 50 lines and in order to win the bet, the symbols should be in the position that we have indicated with the red line.
The bonus symbol did not fall into the correct line of the paytable.

We are sorry to inform you that you did not win.
Contact us anytime via online chat for instant response and best daily offers or via email at Care@[MailDomainName].

Good luck [FirstName], we hope you will soon be one of our big [BrandName] winners.

Sincerely,

****G
Account Manager
[BrandName]


Ticket Details


Ticket ID: 39143
Department: General
Type: Task


A cheek!

What do you not understand please ?

This post has been translated automatically

Knochen
Elite

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:47 pm CET#27
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No, absolutely correct analysis of the facts. Of course, you can contact the competent authority with your request, but they will tell you exactly the same thing

Not only the casino but also all the players here in the forum have confirmed several times that you are in the wrong. Do you not want to see it, are you trolling us?

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B****3

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:51 pm CET#28
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Why are you still responding to this?
You have explained everything correctly
Apparently they are beginners who do not yet understand.

Thus, they will still have to gamble a little to understand the system lines deployment, etc..

This post has been translated automatically

Begbie
Elite

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:51 pm CET#29
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the slot only gives the bonus game on Scatter on (win)line, not on scatter

screenshot does not show scatter on (win)line, but video does.

This post has been translated automatically

K****t

karamba.com / Karamba Casino. Problems with game on the part of the operator!

24th Jan. 2019, at 02:54 pm CET#30
0 Likes

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Mouse260 wrote on 01/24/2019 2:42 PM: Hello [FirstName],

[BrandName].....Guarantees you a unique online gaming experience!


We have analyzed the bet ID you sent us. We also check the video and this ID is not related to a winning bet. You have selected 50 lines and in order to win the bet, the symbols should be in the position that we have indicated with the red line.
The bonus symbol did not fall into the correct line of the paytable.

We are sorry to inform you that you did not win.
Contact us anytime via online chat for instant response and best daily offers or via email at Care@[MailDomainName].

Good luck [FirstName], we hope you will soon be one of our big [BrandName] winners.

Sincerely,

****G
Account Manager
[BrandName]


Ticket Details


Ticket ID: 39143
Department: General
Type: Task


A cheek!

It's true unfortunately, your bonus symbols were not on a winning line.
With free spins Scatters, the lines don't seem to matter. With bonus symbols, unfortunately, they do.

https://imgur.com/a/XLMIhsG

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Anonym

karamba.com / Karamba Casino. Problems with game on the part of the operator!

13th Feb. 2019, at 12:15 am CET#31
0 Likes

Nobody has liked this post so far
Something similar has happened to me

From hot chili to bonzon. Come G O L
No free games. I almost escalate
Fortunately I watched the GAME RULES. Otherwise I would have embarrassed myself. Because it is called GOLD. Not to be confused with GOL because hot chilli only Hot. Haaa.

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