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# Other Casinos #: Justcasino depositor

Topic created on 02nd Aug. 2024 | Page: 1 of 1 | Answers: 2 | Views: 466
tom1984

Justcasino depositor

2nd Aug. 2024, at 10:46 am CEST#1
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Dear forum community,

unfortunately, I have a problem and would like to contact you.
While looking for a new casino, I came across Justcasino. Everything seemed reputable to me and it appealed to me a lot, so I completed a registration. I then transferred €500 by bank transfer. The money should have been credited immediately, but no credit note appeared.
The amount was also immediately deducted from my bank account and the next day I saw on my account that the amount had been transferred.
The depositor was on 29 Jul 2024 at 18:16. Since then I have been waiting for the money to be credited to my player account. An email to support on 31.07. has remained unanswered until now.
I have already written to an employee several times in the chat, who keeps putting me off, saying that this is under review. According to my bank, everything has been transferred legally. Of course, I have also provided the staff in the chat with a confirmation of the transfer and I have also verified my account (without being asked).

In the transaction overview, the instant Deposit is indicated as declined.
tom1984

I now have the feeling that I am the victim of fraud. Is there anything else I can do? What would you recommend?

Many thanks in advance and best regards

This post has been translated automatically

Pat1991
Top Member

Justcasino depositor

2nd Aug. 2024, at 11:31 am CEST#2
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It's a reputable Provider, I've played there too. Maybe you should contact the support team.

However:

The amount was also immediately deducted from my Bankdispo

Uh?

This post has been translated automatically

tom1984

Justcasino depositor

6th Aug. 2024, at 09:45 am CEST#3
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Pat1991 wrote on 02.08.2024 at 11:31 am: Is a reputable Provider, I've played there too. Maybe you should contact the support.

However:


Um?!

As mentioned in my first post, I contacted support by email and have not received a reply to date.


My money has still not been credited and the casino doesn't give the impression in the chat that anything is going to happen... so absolute FRAUD 😞

This post has been translated automatically

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