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# Other Casinos #: Jacky Jackpot does not pay win of 5000 euros (Page 2)

Topic created on 30th Jun. 2019 | Page: 2 of 2 | Answers: 16 | Views: 5,345
Seppm
Visitor

Jacky Jackpot does not pay win of 5000 euros

4th Jul. 2019, at 01:40 pm CEST#11
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sippi wrote on 07/03/2019 at 21:00: And you didn't gamble it yourself? What does the gameplay say?

How do I get the game history since my account is still locked

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Seppm
Visitor

Jacky Jackpot does not pay win of 5000 euros

4th Jul. 2019, at 01:42 pm CEST#12
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gamble1 wrote on 30.06.2019 at 21:12: So a MGA license they have aufjedenfalls you could times at the MGA file a complaint

then you have if you have not actually gambled the money itself good chances to get the also

Screenshots etc. always help

Search the best again the conversation with the casino and say that you will complain to the MGA

and so simply delete data does not work

MGA I have now written to how long does it take something like that until you get a response

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Seppm
Visitor

Jacky Jackpot does not pay win of 5000 euros

5th Jul. 2019, at 09:21 pm CEST#13
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Seppm wrote on 03/07/2019 at 19:43: Today message got the technical department has noticed that no one else has used my account and this means I have gambled the win itself. For what they needed then first my documents and told me the money will then be paid out. Fraud and only fraud have now had enough of online casinos...

Again with the chat written whether they could send me the game history since my account is locked. Got no answer to it but only after repeated inquiries what I mean by that ?!

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Seppm
Visitor

Jacky Jackpot does not pay win of 5000 euros

15th Jul. 2019, at 09:32 pm CEST#14
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Money really not get I gebs on also the MGA helps one there not further

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Xavi22
Expert

Jacky Jackpot does not pay win of 5000 euros

16th Jul. 2019, at 07:58 am CEST#15
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What did the MGA say about your situation? Was there mail contact?

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Seppm
Visitor

Jacky Jackpot does not pay win of 5000 euros

18th Jul. 2019, at 09:36 pm CEST#16
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Xavi22 wrote on 07/16/2019 at 07:58: What did the MGA say about your situation? .


Thank you for contacting the Malta Gaming Authority.

Please be informed that all B2C licensees are now required to make readily available to players the applicable procedures for referring a dispute to the operator's appointed Alternative Dispute Resolution Provider (ADR).

The approved ADR provider for Aspire Global International Limited ( jackiejackpot.com ) is The Pogg.com .
Kindly direct your dispute to the appointed entity accordingly.



Edit: Empty table removed

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Anonym

Jacky Jackpot does not pay win of 5000 euros

18th Jul. 2019, at 10:43 pm CEST#17
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In the group I have the days still regestriert first thanks for your contribution, the group is now ignored.

And to your problem can help you maybe jmd of team and with the manager in kantak treten

And that the mga lets you hang is clear, the live from the casinos, there is little else there what the state can come to so many bills as the casinos

Oh and what can also help to damage the reputation of the casino is askgambler so a huge casino forum or casino master

Write there times a factual English complaints with the screenshot of the transaction.

Otherwise I can not think of anything
Good luck that you get your money, how much did you Deposit?

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