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# Other Casinos #: IwildCasino cancels wins 2 times after wagering the bonus conditions

Topic created on 22nd Dec. 2023 | Page: 1 of 1 | Answers: 5 | Views: 816
potzi85

IwildCasino cancels wins 2 times after wagering the bonus conditions

22nd Dec. 2023, at 06:49 pm CET#1
0 Likes

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Hello, dear community.
The following happened to me: I deposited €100 on Iwild today. I chose a bonus that gave me 150 free spins. The €100 was gone relatively quickly, so I went for the free spins. Gates of Olympus, 20 cents per spin. After I had used up all the free spins, I was left with just under €30 in bonus credit. I want to switch to Book of Dead, but I can't. You are not allowed to play BoD when the bonus is active. Also good. I play 2 other games that work. Within a very short time, I was suddenly up to €1013. A quick look at the Wagering requirements, another €130 to wager. So far, so good. After wagering the entire bonus (the almost €30) 40 times, I was left with €900. I switch over to Book of Dead. Bonus conditions fulfilled, I can play it. First spin for €5. Balance suddenly down to €95. It should say €895. I find a message in my emails: Maximum win from Bonus money €100, anything over that will be canceled. Bitter, but understandable and legitimate. So in the end I had €100 (or €95) left after I had fully wagered the bonus. The money was also no longer subject to any conditions, as BoD went to play, which is not possible with active conditions. A quick look at my player profile. The €95 was listed as real money balance. I could have withdrawn it.

With a bit of anger in my stomach, I take a Risk and continue playing. BoD, €5 per spin. After pressing 6 times I get free spins. The bonus symbol was the eagle. Suddenly it appears on the full screen. After the free spins 8000 coins, ergo 4000€ won.

The anger had vanished and given way to joy. So off to the wallet. I requested the first 3 payouts. A maximum of 3 payouts of €400 each are possible.

A short time later, I receive another email. Same wording as the first mail. Maximum win from bonus money €100. 3900€ was canceled by the finance department.

Please what????

I understand the first €800 that was canceled. But the bonus conditions were met in full. The €100 was real money! What would be the point of continuing to play if you were to fall back to €100 every time?

If I had withdrawn the €100 and immediately deposited it again, it would have worked? What kind of logic is that?

Please tell me that I am in the right and what I can do.

Thank you very much, LG Christopher

This post has been translated automatically

Jay88
Experienced

IwildCasino cancels wins 2 times after wagering the bonus conditions

22nd Dec. 2023, at 06:58 pm CET#2
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Hey,

You've kind of answered the question yourself.

You can pay out a maximum of 100 euros with the money you have won with the free spins.

Continuing to play will not help. Anything over 100 euros will be canceled. You must first withdraw the 100 euros. Then you can Deposit it again and try your luck. Anything else will not work, as you have already been informed in the e-mail.

Kind regards

This post has been translated automatically

Anonym

IwildCasino cancels wins 2 times after wagering the bonus conditions

22nd Dec. 2023, at 07:13 pm CET#3
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You should have paid out the €95 and then deposited it again and then continued playing

It's fair that they didn't cancel everything because of BoD

This post has been translated automatically

T0uchTheSky
Elite

IwildCasino cancels wins 2 times after wagering the bonus conditions

22nd Dec. 2023, at 08:50 pm CET#4
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Unfortunately, this is the case with many casinos, so I always pay out when I win something from FS or Nodeposit FS.

This post has been translated automatically

xaan2012
Amateur

IwildCasino cancels wins 2 times after wagering the bonus conditions

6th Jan. 2024, at 12:07 pm CET#5
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It's a system thing. It's funny, I've often had max 100 euros and awesome wins. With normal money or bonus with depositor something like that does not come. Dirt these bonuses.

This post has been translated automatically

T0uchTheSky
Elite

IwildCasino cancels wins 2 times after wagering the bonus conditions

6th Jan. 2024, at 12:18 pm CET#6
1 Like

Liked this post: Anonym

xaan2012 wrote on 06.01.2024 at 12:07: Is a system thing. Funny had more often max 100 Euro there come awesome wins. With normal money or bonus with depositor something like that does not come. Dirt these bonuses.

Then you have found a goldmine, always only take offers where you can pay out 100 euros max, because what Confucius always says: Small cattle also make dung.

This post has been translated automatically

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