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# Other Casinos #: Icecasino Scam!!! Need help

Topic created on 19th Feb. 2022 | Page: 1 of 1 | Answers: 9 | Views: 2,605
NicoF
Hello,

i'm really starting to despair and need your experience, because I have so far actually only positive experiences with the online casinos.

I have already played in many casinos and of course gambled away a lot of money
Since I am a highroll player, there were often high sums that I have paid out.

I came across the Icecasino through advertising by Vulkanvegas!
I gambled for sure first around 600€ until I worked my way up to 70000€.
I have never had such a big win in my life!!!

After my payout I waited several days and contacted the online chat!
I was told that I can only withdraw up to 5000€ a month because my win is too high!!!

I resigned myself to the shock and thought to myself that it is better than nothing 😁

Now the scam begins for me:

I am now already waiting 27 days for my payout and all my payouts were canceled except for 1000€
which I got paid directly after a few days

I was assured by the online chat that I will get paid until 22.02 5000€
I do not believe it anymore because all payments were canceled and I had to do all over again and so my payout date has been postponed almost a month.

Who can I contact?
The licensing authority does not respond to calls.

I am really at my wits end and need your support.

Kind regards
Nico

This post has been translated automatically

gamble1
Icon
NicoF wrote on 19.02.2022 at 12:09 pm: Hello,

i'm really starting to despair and need your experience, because I have so far actually only positive experiences with the online casinos.

I have already played in many casinos and of course gambled away a lot of money
Since I am a highroll player, there were often high sums that I have paid out.

I came across the Icecasino through advertising by Vulkanvegas!
I gambled for sure first around 600€ until I worked my way up to 70000€.
I have never had such a big win in my life!!!

After my payout I waited several days and contacted the online chat!
I was told that I can only withdraw up to 5000€ a month because my win is too high!!!

I resigned myself to the shock and thought to myself that it is better than nothing 😁

Now the scam begins for me:

I am now already waiting 27 days for my payout and all my payouts were canceled except for 1000€
which I got paid directly after a few days

I was assured by the online chat that I will get paid until 22.02 5000€
I do not believe it anymore because all payments were canceled and I had to do them all again and so my payout date has been postponed almost a month.

Who can I contact?
The licensing authority does not respond to calls.

I am really at my wits end and need your support.

Kind regards
Nico

Basically, there are casinos with a weak license usually also longer payout times I assume that certainly have a Curacao license or comparable ? Then the authority brings quite little they are rather known for the player not to help at all or not even to answer

Nevertheless, I would like to insinuate now nothing because I personally do not know the casino and therefore experience values from the community would be important to be able to give a better assessment of whether the casino only stalls you or whether everything runs smoothly

You can of course look at other casino partner sites whether the casino is listed somewhere here on GJ can help you unfortunately only if the casino is listed and thus the mods have a contact to the managers

Edit: With the sum I would but stay on the win you do not so often keep your fingers crossed

This post has been translated automatically

NicoF
gamble1 wrote on 19.02.2022 at 14:06
Basically there are casinos with a weak license usually also longer payout times I'm assuming the certainly have a Curacao license or comparable ? Then the authority brings quite little they are rather known for the player not to help at all or not even to answer

Nevertheless, I would like to insinuate now nothing because I personally do not know the casino and therefore experience values from the community would be important to be able to give a better assessment of whether the casino only stalls you or whether everything runs smoothly

You can of course look at other casino partner sites whether the casino is listed somewhere here on GJ can help you unfortunately only if the casino is listed and thus the mods have a contact to the managers

Edit: With the sum I would but stay on the win you do not so often keep your fingers crossed

Thanks for the quick reply👍
I have now registered in a forum where the casino is also listed!

I'm curious if someone can help me there.

Curaçao license is true though😔 would not have thought that there are licenses on which you can not rely.

What else can I do if the casino continues to refuse and only stalls me?

Best regards

This post has been translated automatically

gamble1
Icon
NicoF wrote on 19/02/2022 at 19:55
Thanks for the quick reply👍
I have now registered in a forum where the casino is also listed!

I am curious if someone can help me there.

Curaçao license is true though😔 would not have thought that there are licenses on which you can not rely.

What else can I do if the casino continues to refuse and only stalls me?

Best regards

That is pretty much always the main problem you can do almost nothing if such a casino is opposed and some take full advantage of it because they know the circumstances and then there are still those who e.g. a MGA license (which is stronger and also means more security) simply too expensive or can not quite meet the requirements

The casinos in second place are then but still also those where you can rely more on it

Important to me is just to say again the casinos under such a license are not automatically bad but you just run into problems because you get in doubt no help from the authorities and even with a lawyer you usually do not come far

But there have been enough cases where there could also be mediated that is but almost always happened through other partners have just looked briefly Casino Guru has listed the casino and apparently someone cares about bad reviews from the side of the casino so I would let in your place there times open a case and then the thing should run but

I'm sorry would have you like a simpler way suggested or helped you here but goes in this case but unfortunately not you should still have questions please her with it

This post has been translated automatically

Sebi123
Amateur
gamble1 wrote on 20.02.2022 at 02:49 clock
That's pretty much always the main problem you can do almost nothing if such a casino crosses and some take full advantage of it because they know the circumstances and then there are still such as a MGA license (which is stronger and also means more security) simply too expensive or can not quite meet the requirements

The casinos in second place are then but still also those where you can rely more on it

Important to me is just to say again the casinos under such a license are not automatically bad but you just run into problems because you get in doubt no help from the authorities and even with a lawyer you usually do not come far

But there have been enough cases where there could also be mediated that is but almost always happened through other partners have just looked briefly Casino Guru has listed the casino and apparently someone cares about bad reviews from the side of the casino so I would let in your place there times open a case and then the thing should run but

I'm sorry would have you like a simpler way suggested or helped you here but goes in this case but unfortunately not you should still have questions please her with it

My impression is that the vast majority of casinos pays out if you do not have violated the bonus conditions, etc. but then it is right and justified by the casino.

And my impression is that there are a few casinos that simply will not pay out.
Since you could make in allerletzten Insatanz little is but only my opinion of course.

This post has been translated automatically

Anonym
Icecasino is the same store as Vulkan Vegas..actually good...have icecasino 320 euros want to pay out..days went by..complaint to Guru..Zack was the coal on it..but blocked accounts at ICE and Vulkan Vegas..na cheers meal has the sour poked🤣

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Donnie
Elite
Who plays as a High Roller in such Curacao booths is to blame if they do not pay out, seriousness especially at high sums you can not expect there, is so🤷

This post has been translated automatically

Anonym
There was once a topic about iceCasino
https://www.gamblejoe.com/forum/online-casinos/allgemeines/erfahrungen-mit-icecasino-261031/

Until recently, registration from Germany was not possible at all, but now it works. Nevertheless, this casino is not recommended due to the license. As a natural person from the EU, you have no relevant rights in Curacao.

What can you do? You have already contacted the authorities without success. In your place, I would be patient and secondly, look for a Streamer on Twitch and YouTube, which promote this casino. These partners usually maintain close contact with the casinos and can probably help you

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frapi07
Elite
Royal777 wrote on 23.02.2022 at 16:47: There used to be a topic about iceCasino
https://www.gamblejoe.com/forum/online-casinos/allgemeines/erfahrungen-mit-icecasino-261031/

Until recently, a registration from Germany was not possible at all, meanwhile it works. Nevertheless, this casino is not recommended due to the license. As a natural person from the EU you have no relevant rights in Curacao.

What can you do? You have already contacted the authorities without success. In your place, I would be patient and secondly, look for a Streamer on Twitch and YouTube, which promote this casino. These partners usually maintain close contact with the casinos and can probably help you

Gamblejoker promotes the casino, just wanted to add. Vll on one of his latest vids write a commi?

This post has been translated automatically

KaCkvOgL
Amateur
Are there any more recent findings regarding your payout?

This post has been translated automatically

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