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# Other Casinos #: ICE Casino

Topic created on 09th Oct. 2024 | Page: 1 of 1 | Answers: 1 | Views: 326
erik49

ICE Casino

9th Oct. 2024, at 05:25 pm CEST#1
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Hello everyone, I requested a withdrawal on 05.10.24. From the support, it would have been successfully processed by the casino and would now be up to the payment provider. I still haven't received confirmation.... However, I also requested a payout today, which was credited to my bank account within less than 2 hours. Only the one from 05.10.24 has still not arrived.

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gamble1
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ICE Casino

10th Oct. 2024, at 06:09 pm CEST#2
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erik49 wrote on 09.10.2024 at 17:25: Hello everyone, I requested a withdrawal on 05.10. 24. From the support, it would have been successfully processed by the casino and would now be up to the payment provider. I still haven't received confirmation.... However, I also requested a payout today, which was credited to my bank account within less than 2 hours. Only the one from 05.10.24 is still not there yet.

Hey erik49 welcome to the forum


Are you from Germany by any chance? If so, paying via bank account is an extremely bad choice as such casinos are illegal in Germany and the banks are obliged to file a report with the authorities if such payments are credited to your account

Some banks also block withdrawals from such providers, but this does not really explain why the other one has reached you

In fact, there are quite often cases where the payment Provider does not execute the payment correctly, a bank statement usually helps you send this to the casino and then prove that you have not received a payment they will then check it for you

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