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# Other Casinos #: I would like to know your opinion on this matter please......

Topic created on 15th Mar. 2019 | Page: 1 of 2 | Answers: 14 | Views: 3,712
Anonym
Hello...

On 11.03. (Monday) I have deposited and played in a casino listed here (I do not name it at the moment, because I do not know yet how I will proceed here).I have a lot of money in my account

In the slot Dead or Alive it ran exceptionally....Within 20 spins I made it say and write 4 times in the free spins, this is me in 2.5 years despite the very frequent spielens, NEVER happened. Then I am out of the free spins and after 3 spins back in...with 4 Scatters (win 2.25 euros). I just wanted to open my program to record, there was an error message and I flew out...I thought it is as often, that the game has hung up and I just have to reload it...Pustekuchen...it went nothing more...I could not get back into the game...

I then contacted the chat, they forwarded it to the technical department...After a few hours then an emailö I should clear cache...bla bla....I had already done everything..problem persisted......

In the meantime I had contacted the former user from here, Aka, who is familiar with the matter and described it to him. He knew quite quickly what the problem was (system error on the part of the manufacturer, recovery could not be saved....). At the same time came a mail from the casino, the technical department (haha), I should please clear cache again and change browser. I have then written to them what is probably the error and suddenly came ne feedback that forward to Netent

Today I got the email that Netent has charged back the 0,9 Cent bet and that Netent can't restore the score. I was offered 10 euros plus 25 free spins.

Do not get me wrong...but the game was really so strange as I have never experienced, and then at one time a technical error..even in a casino which enjoys here not a very good reputation....I would have only too glad to know what came out in the free spins (in addition to the 4 scatters).

Would you respond to the offer or contact Netent again?

By the way, in the last email I was told by the casino that I should always pay attention to my good Wi-Fi quality...so this technical department is really the hit... Oh man....





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Bvb1995
Expert
Was the stake really 9 cents? Then I would accept it

There comes to 99.99% anyway a smaller win than 10 euros

The slot is the biggest garbage ( my opinion )

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Anonym
Bvb1995 wrote on 15/03/2019 at 09:53: Was the stake really 9 cents? Then I would accept it

There comes to 99.99% anyway a smaller win than 10 euro

The slot is the biggest garbage ( my opinion )

I always play on 9 cents, so yes the bet was real so...

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glutrot
Rookie
So I think these are isolated cases and technical problems can always occur. I don't think that with 0.09 ct bet you put NetEnt in financial danger, so that they watch your game all the time and then suddenly shut down all systems. Scatter or not. Already had 1 wild line after 3 spins on 90 ct with 3 Scatters and NetEnt didn't do a shutdown because of it.

I would accept the offer and let the matter rest. Recovery is not possible because the games are based on the principle of chance.

Take the offer, sit back and daddle! Maybe luck will be with you again this time!

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Anonym
I would also take the 10€ + 25 FS

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Rasmik12
Top Member
I would also accept the goodwill offer.
This would correspond to a factor of 100x.

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Rams3s
Rookie
The 10 euros will be about what the FS would have brought on 0.9 cent stake.

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sippi
Expert
Do the 25 free spins then actually have to be converted 1000x?

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G****e
Assume, Wilds do not come there anyway 25 free spins without Wagering requirements? Which casino? The wonder casino from the Tv?

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Anonym
accept 10€ with thanks and you're done. How many times have I had disastrous results with the slot, I can no longer count it.... 100x is really good.

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