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# Other Casinos #: Hyperino = Hyper Rip-off by Wunderino

Topic created on 19th Sep. 2019 | Page: 1 of 2 | Answers: 19 | Views: 10,331
Faro1980
Visitor

Hyperino = Hyper Rip-off by Wunderino

19th Sep. 2019, at 11:16 pm CEST#1
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Hello all,
i am new to the forum and could not find anything about Hyperino so far. As the name suggests, Hyperino and Wunderino belong together.

I have been waiting for a payout from Hyperino for almost two weeks. I was verified after only two days, after being told twice that my documents had not been received. Since then I have been assured of my payout several times, but so far no money has been received. It was supposed to be paid out immediately via Trustly as announced in the advertisement. Instead, they said that the payment was out, but there were technical problems. One will pay again. Strange, did not work again. Then it was said that a manual transfer would be initiated. When asked, I was only told to be patient. Today I was again told that the payout was ordered today, I should be patient I contact the support almost every day. And constantly I receive a different statement via chat. If I receive a mail, it always contains Wunderino in the subject, which I also find very strange, I am finally registered with Hyperino. In the chat I was just told that money was transferred on Saturday, which is not true and I should upload a bank statement to verify that the money was indeed not received. I suspect this is another stalling tactic. According to their statement, it was already paid out on Tuesday, Thursday, Saturday, Monday and today. This all contradicts itself. Does anyone have experience with Hyperino? How can I proceed here? The people in the chat - and I am convinced that you just keep changing names - make contradictory statements all the time. I have to say that I have already lost almost 2000 € in the previous month. At the end of August and September I had a total Deposit of 5,400 €, of which I still came to 6,700 €. I know I should never have deposited that much, but I had to try to recoup my loss, which I mostly succeeded in doing. So I am very well entitled to the payout of 6,700 €. Hyperino still made a win.

Thank you for your feedback and your help.

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BIGTHX77
Rookie

Hyperino = Hyper Rip-off by Wunderino

19th Sep. 2019, at 11:24 pm CEST#2
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So if Hyperino is really also Wuderino then you will have a very hard time getting your money. The internet is full of complaints about Wunderino.
I myself once won 200 euros and wanted to cash out. I never saw the money. There were always other excuses. Then I gambled it away and closed the account.

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Faro1980
Visitor

Hyperino = Hyper Rip-off by Wunderino

19th Sep. 2019, at 11:33 pm CEST#3
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I was unfortunately not aware that they belong together. I was too influenced by the advertising But that can't be right? I mean, they are also bound by the terms of their contract?

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Anonym

Hyperino = Hyper Rip-off by Wunderino

19th Sep. 2019, at 11:35 pm CEST#4
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Apart from the casino, there were actually problems with payments via Trustly in the last few days. Whether deposits or withdrawals - various casinos had problems with it the last few days, so it is quite possible that Trustly could not forward payments - I've had to find out myself.
Therefore, do not give up hope, if you have not violated any bonus conditions should be fine.

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Faro1980
Visitor

Hyperino = Hyper Rip-off by Wunderino

19th Sep. 2019, at 11:43 pm CEST#5
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I have not used any bonus. And it says every few days that a manual withdrawal was commissioned. In chat today they tell me that was transferred on Thursday, which is not true. There were always technical problems and it is a more complex case. This is nonsense.

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Falko
Icon

Hyperino = Hyper Rip-off by Wunderino

19th Sep. 2019, at 11:55 pm CEST#6
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Faro1980 wrote on 09/19/2019 at 23:43: I have not used any bonus. And it says every few days that a manual withdrawal has been commissioned. In chat today they tell me that was transferred on Thursday, which is not true. There were always technical problems and it is a more complex case. This is nonsense.

If they say they transferred on Thursday, then you can look at your history and every account movement is noted there. Then you make a screenshot of it and you can present a proof that nothing has moved there.

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Faro1980
Visitor

Hyperino = Hyper Rip-off by Wunderino

20th Sep. 2019, at 12:04 am CEST#7
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I have already done so. But they keep telling me a different version and a different date. How can I proceed here other than to contact the supervisory authority directly?

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Saphira
Expert

Hyperino = Hyper Rip-off by Wunderino

20th Sep. 2019, at 01:21 am CEST#8
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Probably this won't help you with the current problem, as I don't know and use Hyperino, but I always got my money from Wunderino without any problems. Within a short period of time. Were not huge sums, but several hundred euros. Did not even have to verify me so far. Have just read a review of "Hyperino". Apparently it is a casino without registration and Trustly is the only Deposit and withdrawal method. Da gabs but in fact in recent days problems. With Trustly. Maybe you wait a few days and then make, if still nothing happens, really pressure. Hope you get your money

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Anonym

Hyperino = Hyper Rip-off by Wunderino

20th Sep. 2019, at 08:12 am CEST#9
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In any case, it's a disgrace how they deal with you and customers in general. I have not had to experience this with any OC, thank God.
But: At WUnderino, for example, I have never deposited anything. I got basically no response by email from the casino. Even to this day, my account with them is still open, although since the end of 2017 an email for account closure should be available to them. They have never responded.
If it runs so with withdrawals, what your post now suggests, then cheers.

I hope you get your money. Frightening how many thousands you pay in carelessly. No, with all my love, I would never do that.
Please think about that in the future. These are not banks.

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Katharina2
Top Member

Hyperino = Hyper Rip-off by Wunderino

20th Sep. 2019, at 12:18 pm CEST#10
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Mine too, that Trustly does not work, but is coming for sure. Stay tuned.


  • The deposits are really very brave *ichgoldenbuzzerdrück*.


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