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# Other Casinos #: Help! Wunderino Casino joint account with the bank (Page 2)

Topic created on 09th Jun. 2020 | Page: 2 of 3 | Answers: 25 | Views: 6,059
upola
Legend

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 05:52 pm CEST#11
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If I am to be honest, I think there is nothing more to come.
Wunderino is known for the fact that they enforce their terms and conditions hard as nails.
I would still try, and the daily write an email...is not a big effort.

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upola
Legend

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 06:10 pm CEST#12
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I just saw, you have not violated the terms and conditions.
Wubderino is and remains a pile of shit.

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Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 06:39 pm CEST#13
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upola wrote on 10.06.2020 at 18:10: I just saw, you have not violated the terms and conditions.
Wubderino is and remains a pile of shit.

That's why I'm so puzzled 😣 it's my account, we have the same IBAN 😂 and yet they just claim that I deposited with another account 😐😐😐

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upola
Legend

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 06:47 pm CEST#14
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The bank statement has your and your wife's name on it?

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Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 07:51 pm CEST#15
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upola wrote on 06/10/2020 at 6:47 pm: The bank statement has your and your wife's name on it?

Exactly, I can't register as 2 people after all...

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upola
Legend

Help! Wunderino Casino joint account with the bank

10th Jun. 2020, at 08:20 pm CEST#16
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Then they really want to cheat you.
But they are known for that.

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Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

12th Jun. 2020, at 02:21 pm CEST#17
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Hi Daniel,

Thank you for your patience during the review and we apologize for the delay in responding.

Due to using someone else's payment method, we have refunded the entire Deposit of (€475) and blocked the payment method.


We would like to inform you that you have violated our Terms and Conditions.


1.8 With respect to deposits and withdrawals of funds (to and from your Player Account), you may only use credit cards and other payment instruments that are validly and lawfully yours.

Your account remains blocked due to a violation of our Terms and Conditions and there is no possibility to reopen it.


All spins created with a third party payment method have been cancelled.





I feel incredibly screwed, what should I do now? I have never seen such a fuss.

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Anonym

Help! Wunderino Casino joint account with the bank

12th Jun. 2020, at 02:26 pm CEST#18
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Leio9800 wrote on 12/06/2020 at 14:21: Hello Daniel,

Thank you for your patience during the review and we apologize for the delay in responding.

Due to using someone else's payment method, we have refunded the entire Deposit of (€475) and blocked the payment method.


We would like to inform you that you have violated our Terms and Conditions.


1.8 With respect to deposits and withdrawals of funds (to and from your Player Account), you may only use credit cards and other payment instruments that are validly and lawfully yours.

Your account remains blocked due to a violation of our Terms and Conditions and there is no possibility to reopen it.


All spins created with a third party payment method have been cancelled.





I feel incredibly screwed, what should I do now? I have never seen such a fuss.

There is only one option left for you: https://eadr.org/de/kontakt/

You can contact them via mail/phone. If you call them, you should have all the information at hand. Possibly they can help you on the phone immediately

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Leio9800
Visitor

Help! Wunderino Casino joint account with the bank

12th Jun. 2020, at 02:48 pm CEST#19
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I can't reach anyone by phone, I wrote an email, but I can't insert the pictures... This is such a bummer. I am SOOO annoyed

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Falko
Icon

Help! Wunderino Casino joint account with the bank

12th Jun. 2020, at 02:56 pm CEST#20
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Leio9800 wrote on 12.06.2020 at 14:48: I can't reach anyone by phone, I wrote an email but I can't insert the pictures... This is such a bummer. I am SOOO annoyed

Why ? You do not write the mail on this page from the link, but copy the mail address out and then send a mail from your mail inbox to this mail address of Wunderino. Then you can also attach files. So I'm at Gmail and can send pictures from there without any problems.

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