Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Help Wallacebet

Topic created on 03rd Sep. 2022 | Page: 1 of 1 | Answers: 2 | Views: 873
LiLoJa

Help Wallacebet

3rd Sep. 2022, at 02:45 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello, I have since yesterday a problem with the online casino "Wallacebet" I play there for quite a while, have already made some deposits and withdrawals. Small sums between 50 - 100 euros.
Yesterday I made a Deposit as usual in the amount of 90.00 euros via MuchBetter. From my MuchBetter account the amount was verifiably debited. However, it was not credited to me in the casino

From the support I get since 24 hours always the same answer "the process is checked by the responsible department, as soon as the money was found, it will be credited to you"

Now my question, had such a case of you already once who? What can I do?

I would be grateful for any answers

This post has been translated automatically

gamble1
Icon

Help Wallacebet

4th Sep. 2022, at 12:39 am CEST#2
0 Likes

Nobody has liked this post so far

LiLoJa wrote on 03.09.2022 at 14:45: Hello, I have since yesterday a problem with the online casino "Wallacebet" I play there for quite a while, have already made some deposits and withdrawals. Small sums between 50 - 100 euros.
Yesterday I made a Deposit as usual in the amount of 90.00 euros via MuchBetter. From my MuchBetter account the amount was verifiably debited. However, it was not credited to me in the casino

From the support I get since 24 hours always the same answer "the process is checked by the responsible department, as soon as the money was found, it will be credited to you"

Now my question, had such a case of you already once who? What can I do?

I would be grateful for any answers

Best to wait the problem is now and then with Muchbetter screenshot of the booking to the casino and either it is on the casino account or on the MB account can then also contact the support of Muchbetter after a few days

This post has been translated automatically

slotliebe89
Elite

Help Wallacebet

4th Sep. 2022, at 09:58 am CEST#3
0 Likes

Nobody has liked this post so far

LiLoJa wrote on 03.09.2022 at 14:45: Hello, I have since yesterday a problem with the online casino "Wallacebet" I play there for quite a while, have already made some deposits and withdrawals. Small sums between 50 - 100 euros.
Yesterday I made a Deposit as usual in the amount of 90.00 euros via MuchBetter. From my MuchBetter account the amount was verifiably debited. However, it was not credited to me in the casino

From the support I get since 24 hours always the same answer "the process is checked by the responsible department, as soon as the money was found, it will be credited to you"

Now my question, had such a case of you already once who? What can I do?

I would be grateful for any answers

Such booking errors are usually solved within 48-62 hours. In your case, I assume that it will be posted to the casino account soon.

This post has been translated automatically

Hot Topics17th Nov. 2024 at 11:28 pm CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately