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# Other Casinos #: Help ... Spela - Casino does not pay !!!

Topic created on 01st Jul. 2019 | Page: 1 of 1 | Answers: 3 | Views: 1,631
Anonym
Hello dear community

maybe you have a Tip how I could proceed ...

Briefly to the point: I play for a few weeks in the Spela - Casino. This casino advertises with fast payouts... therefore I had decided for this

It already came to two payouts - but only with pressure and several chat's, because excuses were always found. Like e.g. the first payout always takes a little longer, after that it's really fast
Already clear I have always deposited with Trustly, withdrawals I have also always requested via Trustly.
... . You can only pay out in 2000 - steps
Now I have again had some luck and three days ago several withdrawals requested. These were of course not processed until today. I asked again in the chat, but this time I was told that this time the manager checks it and it is already with him. How long it will take this time no one can tell me...

Do you know by any chance what these strange stalling tactics are? With that goes really incredibly on the S..., every time I am told in the chat a new excuse. This can not be true, right?

This post has been translated automatically

m****9
Spela is part of a large group (Genesis Global Limited) with well-known casinos such as the "Genesis Casino" listed here. Do not worry about your payout so much you get your money if you do not violate any terms and conditions to 100%. Contact the Genesis Casino Manager directly here!

https://www.gamblejoe.com/online-casinos/genesis/detail/

This post has been translated automatically

Anonym
Contacting the Genesis manager will probably not help, as Spela Casino is part of the group but still independent. I also regularly gamble at yours (Genesis, Peela and Joy) and withdrawals usually go through within 48 hours. Most recently at Peela with Verification 36h.

This post has been translated automatically

Falko
Icon
He seems to have received his money, otherwise he would certainly not have deleted again. At least let me know if it has worked, if you have registered here but then would have been quite nice

This post has been translated automatically

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