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# Other Casinos #: Flipperflip.com - Support does not respond

Topic created on 28th Aug. 2021 | Page: 1 of 2 | Answers: 18 | Views: 3,376
PeterPan12
Visitor

Flipperflip.com - Support does not respond

28th Aug. 2021, at 08:30 am CEST#1
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Good morning,

Had the day before yesterday at Flipperflip finally times luck and could bring almost 1200Euro to the payout. I still had to verify myself and sent the data via the form on their site. The chat does not exist at the moment. Well then - I have not heard anything from support (not even a "we have received your message" - confirmation) My payout is also still in pending mode. Does anyone have experience with them ? Had seen older posts here, where everything went a little faster with Verification & Co

Thanks

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Dark_Zodiac
Visitor

Flipperflip.com - Support does not respond

28th Aug. 2021, at 02:52 pm CEST#2
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I have been waiting for a response from support for 1 week. But nothing comes and my payout is stuck somewhere. 😩😡

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PeterPan12
Visitor

Flipperflip.com - Support does not respond

28th Aug. 2021, at 03:49 pm CEST#3
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Thanks for the answer - This "motivates" me yes ...what do you do in that case ?

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Chrizzi
Experienced

Flipperflip.com - Support does not respond

28th Aug. 2021, at 04:57 pm CEST#4
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Liked this post: Avatar von PeterPan12 PeterPan12
Hi Peter.

Don't play there but hope you get your win.

Thanks for remembering your account and coming back to the forum.

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PeterPan12
Visitor

Flipperflip.com - Support does not respond

1st Sep. 2021, at 12:30 pm CEST#5
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Moin,

i wanted to give you a short update. After several mails to the support and contact via Facebook came yesterday finally a response from support. It was only informed that my account is verified. The payout is still on "Pending" (since 26.08.2021.)

Had also again at Fight Club Casino (Dama NV / Curacao license) - payout within 2 hours via Bitcoin....so can also go

As soon as there is something new, I'll get back to you. I am optimistic

Greetings

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PeterPan12
Visitor

Flipperflip.com - Support does not respond

3rd Sep. 2021, at 03:42 pm CEST#6
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So - next update (this time without earpiece on ear - then I hope I won't forget any words )

Since yesterday the payment is "on the way" or done. The support had also reported that the payment was on the way


We are happy to inform you that your documents were approved and now your account is verified!

Also, your cashout was successfully approved.


I cashed out via MuchBetter (the first time). Does anyone have an idea how long this takes ? It's probably similar to Neteller and co. - or ?

It remains exciting!

Beautiful weekend

the Peter

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active
Rookie

Flipperflip.com - Support does not respond

5th Sep. 2021, at 09:17 am CEST#7
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Meld you please then again, so what final phase was now .....

Think but no later than Monday the money should be there with you.

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PeterPan12
Visitor

Flipperflip.com - Support does not respond

5th Sep. 2021, at 01:10 pm CEST#8
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Moin,

had written to the support again, when I can expect the payment

Then came the following answer


From our side funds have already gone.

Sincerely,
Flipper and FlipperFlip.com team!

The payment should be there by now


I then contacted MuchBetter support


Thank you for contacting us.

But unfortunately there is no incoming transfer of this amount from a game site to your MuchBetter account ending in ******** . Could you please confirm that the mobile number registered in your gaming account is exactly the same as the one registered in your MuchBetter account?

(...)

If the transaction was indeed approved as you write, please let us know the MuchBetter reference number of your payout (you can get it from the game site's security / payment team), because we couldn't locate any transaction with their transaction number. It might also show up in your transaction history. With this information we will locate the transaction.

I have now contacted FlipperFlip support again to see if they can send me a transaction ID. The answer from FlipperFlip support always takes about 24 hours


What I noticed yesterday is that there is no longer MuchBetter as a Deposit and withdrawal option at FlipperFlip

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Kitt2355
Visitor

Flipperflip.com - Support does not respond

8th Sep. 2021, at 07:06 am CEST#9
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Good morning!
Have you received your money?

I've also been waiting for days and I'm not getting any response from support either!

"Previously" they were really on their toes, everything was done within hours, now nothing has happened for 3 days - not good

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dusty97

Flipperflip.com - Support does not respond

8th Sep. 2021, at 08:38 am CEST#10
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Good morning all.
I also have this problem
My money was supposedly paid out last weekend, but so far nothing has arrived
The support responds very slowly, if at all only after days and several email requests..

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