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# Other Casinos #: Experience with,,,Casinosieger,, ?

Topic created on 11th Apr. 2019 | Page: 1 of 3 | Answers: 28 | Views: 9,136
Punraz
Rookie

Experience with,,,Casinosieger,, ?

11th Apr. 2019, at 10:48 am CEST#1
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Has anyone ever played at the casino and requested a withdrawal? I requested a withdrawal there 4 days ago (1500€) and haven't heard anything from them since. The status is still pending. Support is no help either. Haven't received a request for Verification yet.

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Anonym

Experience with,,,Casinosieger,, ?

11th Apr. 2019, at 11:01 am CEST#2
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This takes 14 days. It's best to do nothing for now and just wait

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Punraz
Rookie

Experience with,,,Casinosieger,, ?

11th Apr. 2019, at 11:05 am CEST#3
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Ruebezahl wrote on 11.04.2019 at 11:01: That takes them 14 days. Best you make erstma nothing and just wait

Ok sounds already not good ^^
How much did you have paid out?

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Kongokarl
Rookie

Experience with,,,Casinosieger,, ?

5th Jun. 2019, at 11:35 pm CEST#4
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Punraz wrote on 11/04/2019 at 10:48: Has anyone ever played at the casino and requested a withdrawal? Have requested a withdrawal there 4 days ago (1500€) and haven't heard anything from them since. The status is still pending. Support is no help either. Haven't received a request for Verification yet.

I have requested a withdrawal on 17.05.2019 . Seid dem the same game 🤬

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Punraz
Rookie

Experience with,,,Casinosieger,, ?

6th Jun. 2019, at 12:15 am CEST#5
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Kongokarl wrote on 05/06/2019 at 23:35
I have requested a payout on 05/17/2019 . Seid dem the same game 🤬

You can file a complaint with askgamblers. That's where they respond

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Insa24
Top Member

Experience with,,,Casinosieger,, ?

6th Jun. 2019, at 09:29 am CEST#6
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I registered with the OC about two years ago. Reason was the promo EUR 5, - no deposit. Then I was very lucky and could actually wager, so that I finally had about EUR 200, - real money available.
I have directly requested a payout and in parallel uploaded the usual documents
I can still remember that the documents were verified relatively quickly, but the real money was reduced by EUR 100,- and booked back into the player account (max cashout).
So I requested a new payout in the amount of EUR 100,-, which was pending for at least two to three weeks. After asking several times, I was told that I first had to make a Deposit of at least EUR 10,- before a payout could be made.
OK - I did it, turned around three times and requested EUR 100,- for payout again.
It took I think then not three days that my account was blocked at Casinosieger. I was sent an email and I was accused of multiaccounting (or several accounts were allegedly created via my IP) - the blocking of my account was a final decision to which nothing could be changed and Casinosieger asks me to refrain from further contact (!)

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Raupe
Amateur

Experience with,,,Casinosieger,, ?

6th Jun. 2019, at 10:32 am CEST#7
1 Like

Liked this post: Avatar von Klempo77 Klempo77
The worst casino experience ever! >:(

There is simply times ne Deposit disappeared.... even if it was only a small amount. I have provided evidence that the coal was debited from my account immediately and has not gone back. The financial department of the casino said but that nothing has been received. Well...what can you do. After two weeks back and forth I let it be. Just had no more desire to play the game. Until today the money is gone. (Deposit was on 01.05..2019)

A short time later I had won a small amount through a free spins bonus. On 16.05. the payout was confirmed by the casino.
2 weeks later I have times cautiously inquired why still no money receipt on my account is to be registered
The finance department would have transferred it probably directly on 16.05. and should prove that no money has been received by me.
So I sent them a bank statement. Again 3 days later again asked what is now....
Answer: the finance department is still checking. ..
Jo 3 days...what a juice store. Have thereupon all casino accounts of Condor Malta Limited closed forever.
So my Tip: Hands off Big5Casino / 24bettle / casinosieger / b-bets / rembrandtcasino

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Insa24
Top Member

Experience with,,,Casinosieger,, ?

6th Jun. 2019, at 12:43 pm CEST#8
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Caterpillar wrote on 06/06/2019 at 10:32 am: The worst casino experience ever! >:(

There is simply times ne Deposit disappeared.... even if it was only a small amount. I have proof that the money was debited from my account immediately and was not returned. The financial department of the casino said but that nothing has been received. Well...what can you do. After two weeks back and forth I let it be. Just had no more desire to play the game. Until today the money is gone. (Deposit was on 01.05..2019)

A short time later I had won a small amount through a free spins bonus. On 16.05. the payout was confirmed by the casino.
2 weeks later I have times cautiously inquired why still no money receipt on my account is to be registered
The finance department would have transferred it probably directly on 16.05. and should prove that no money has been received by me.
So I sent them a bank statement. Again 3 days later again asked what is now....
Answer: the finance department is still checking. ..
Jo 3 days...what a juice store. Have thereupon all casino accounts of Condor Malta Limited closed forever.
So my Tip: Hands off Big5Casino / 24bettle / casinosieger / b-bets / rembrandtcasino

... Well but did you finally get your payout???

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Wepala
Rookie

Experience with,,,Casinosieger,, ?

6th Jun. 2019, at 04:00 pm CEST#9
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I had perceived there just under 1 month ago a no Deposit - free play offer, won a little bit what, fulfilled turnover requirements and had finally given 50€ for withdrawal. (Without having read the terms and conditions)

The next day I got an email, because it should have been a 1 € No Deposit Bonus, I can pay out a maximum of 10 € and should please first make a deposit so that they can continue with my withdrawal.

Page open AGB's durchgelsen and lo and behold, with a no Deposit bonus amount, the maximum withdrawal amount is x10 of the bonus amount.
For No Deposit free spins, however, 25€
Immediately replied by e-mail that you have probably made a mistake there or there is an error in the system, because I had perceived a free spins offer and thus the maximum payout amount would have to be €25

Next day came the answer with, that would not be right I had received a 1€ bonus and should please deposit so that one can proceed with my withdrawal

Immediately after that I logged into my account, opened Bethostrie, took a screenshot of the entry in which it was clearly visible that it was a Netent free spins offer and also a screenshot of the email I received about this offer (3 free spins for Golden Grimoire).

Next day again get an answer, that would not be true xD. They looked in my account and did not find such free spins and besides, their head of the finance department has long since dealt with my "special case". I should but please make a deposit so that they can proceed with my payout of 10€

For a few seconds just ???? in my head and thought WTF?!

Well, the game was then a bit too stupid for me and more than send the screenshots that clearly prove this I could not anyway.
Thereupon I let it be.

Conclusion: Absolutely unserious store and almost childish answers of the support.

Spread the word
Peace

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Kongokarl
Rookie

Experience with,,,Casinosieger,, ?

7th Jun. 2019, at 12:49 am CEST#10
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All that sounds not good here 😡
Videoslots & Mobilebet 👌👍I can recommend!!!

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