Hi,
I read rather than write, but I have a question. I've been waiting since March 26 for my €900 payout to be processed by evolve. Is it normal for them to be so slow these days? 2 days ok, but soon 2 weeks? The support always just says, yes, we forwarded it on the 30th etc. Has anyone had the same experience? Unfortunately I keep falling for this casino...Thanks and have a nice weekend 😊
I have, I think *lol*, on 20.03. requested a payout. However, I only got 50€ from the free games.
Since I am used to not having to wait longer than 4 days at Evolve or Viggo/Loco/..., I asked in the live chat...AND...suddenly I had to renew my ID Verification & proof of address 😲 To my question, why this again, I got the great answer of course:
We ask you to resend your documents in order to maintain the highest security standards and ensure a Responsible gaming environment. ...etc...
I did this and about 3-4 days later I received an email that the payout had been approved and was on its way to me.
The only thing that irritates me is that the usual confirmations by email from support for the approved/accepted verifications have not arrived in my mailbox until today 🤔 Only the payout confirmation...
I think it's because it's now evolvebets.io and they are their own company.
Sooo...now I've written half a novel😉, but I couldn't really help you. But I was able to get rid of my "little worry" 😉
Maybe you should ask support directly whether you might need to refresh your verification?!!!!
Unfortunately, the casino is absolutely no longer recommended since the changeover, even the smallest amounts take weeks. It's okay for me to wait a few days, but having to wait weeks is no longer okay for me in this day and age. They are clearly speculating that customers will cancel their open payouts and gamble them away again. Anything else makes no sense to me.
Thanks, I had to verify my address a few weeks ago, after which they paid me €300. But that only took a few days. I can only agree, the casino has become grotty bad. Thanks for your answers
It's a pity that the Starscream booths' payout morale has dropped so much. When you were finally verified, the payouts always went through in 12-48 hours. I also had problems last month with Evolvebets and Viggoslots.....only paid out after over a week .... but at least the money came through.
Simsinos currently stands out for me....always good Bonuses and the payouts were always within the time window.... still in the red 😏
In general, I advise everyone not to Deposit with the group until the payment problems have been resolved.
If a payment Provider goes down, all well and good...can happen. There are solutions.... However, there have been many reports here in the forum recently about at least "delayed" payouts. Everyone has to decide for themselves.
Evolvebets.io
Nobody has liked this post so far
I read rather than write, but I have a question. I've been waiting since March 26 for my €900 payout to be processed by evolve. Is it normal for them to be so slow these days? 2 days ok, but soon 2 weeks? The support always just says, yes, we forwarded it on the 30th etc. Has anyone had the same experience? Unfortunately I keep falling for this casino...Thanks and have a nice weekend 😊
This post has been translated automatically
Evolvebets.io
Liked this post:
Klirrfaktor
I have, I think *lol*, on 20.03. requested a payout. However, I only got 50€ from the free games.
Since I am used to not having to wait longer than 4 days at Evolve or Viggo/Loco/..., I asked in the live chat...AND...suddenly I had to renew my ID Verification & proof of address 😲 To my question, why this again, I got the great answer of course:
We ask you to resend your documents in order to maintain the highest security standards and ensure a Responsible gaming environment. ...etc...
I did this and about 3-4 days later I received an email that the payout had been approved and was on its way to me.
The only thing that irritates me is that the usual confirmations by email from support for the approved/accepted verifications have not arrived in my mailbox until today 🤔 Only the payout confirmation...
I think it's because it's now evolvebets.io and they are their own company.
Sooo...now I've written half a novel😉, but I couldn't really help you. But I was able to get rid of my "little worry" 😉
Maybe you should ask support directly whether you might need to refresh your verification?!!!!
This post has been translated automatically
Evolvebets.io
Nobody has liked this post so far
This post has been translated automatically
Evolvebets.io
Nobody has liked this post so far
This post has been translated automatically
Evolvebets.io
Nobody has liked this post so far
Simsinos currently stands out for me....always good Bonuses and the payouts were always within the time window.... still in the red 😏
In general, I advise everyone not to Deposit with the group until the payment problems have been resolved.
If a payment Provider goes down, all well and good...can happen. There are solutions.... However, there have been many reports here in the forum recently about at least "delayed" payouts. Everyone has to decide for themselves.
This post has been translated automatically